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Posted

Heres one to start the night aff, if you buy say a couple of hundred ETS rings for club members, just say that there was 20 not registering, how can you claim the price of the rings back, can you claim from the SHU or would you be directed straght to Unikon, i think you would be reimbursted from the SHU. ;)

 

What do yous guys think would happen. :emoticon-0167-beer:

Posted

If purchased via the SHU then certainly has to be them that refund you, how ever if purchased from Unikon, then you would have to try and gain a refund from them.http://forum.pigeonbasics.org/public/style_emoticons/default/emoticon-0138-thinking.gif

Posted

i would say shu, as it was them that sold the faulty goods to you.

 

 

If the rings were purchased from the SHU they might exchange as a goodwill gesture, however they are under no legal obligation to as the onus lies with the manufacturer if faulty, I know this from experience in my last job. I worked in the tyre industry and any faulty goods were always sent back to manufacturer before a credit or replacement was given.

Posted

i would say shu, as it was them that sold the faulty goods to you.

agree :emoticon-0137-clapping:

 

if you bought your French car from a local garage ,would you expect to take it back to where it was made ? i think not :emoticon-0127-lipssealed:

Posted

Surely no matter what you bought if it was faulty you would take it back to whom you bought it off it would be up to them to sort it out with the manufacturers.

Posted

Surely no matter what you bought if it was faulty you would take it back to whom you bought it off it would be up to them to sort it out with the manufacturers.

correct,

Posted

Surely no matter what you bought if it was faulty you would take it back to whom you bought it off it would be up to them to sort it out with the manufacturers.

 

Of course thats correct you would go back to where you bought the goods , but as I said if they exchange or refund staight away it would only be as a goodwill gesture as they are under no legal obligation to do so, yes they should arrange to return to manufacturers and if proved to be faulty the manufacturer would reimburse the supplier who in turn would reimburse the buyer, unless the supplier has a warranty clause with the manufacturer which allows them to exchange or replace(most wont have),

Posted

Heres one to start the night aff, if you buy say a couple of hundred ETS rings for club members, just say that there was 20 not registering, how can you claim the price of the rings back, can you claim from the SHU or would you be directed straght to Unikon, i think you would be reimbursted from the SHU. ;)

 

What do yous guys think would happen. :emoticon-0167-beer:

i know what happens f k all i bought 60 three years ago 12 did not register took them back to shu they said they would tell unikon and let me know still waiting

Posted

I think you will find that it is the retailers responsibility to refund or replce the faulty goods for anything up to 6 months after the transaction. The retailer must make good with the customer as they were the parties that entered into a 'contract' The retailer thens claims from the manufacturer.

Posted

If 20 out of 200 didn`t work I would go straight to Unikon regardless of where they were bought.

jade i was thinking if i nipped up to shu office they would just replace them but that did not happen had to buy more to get my yb team done that year may be diff now though i hope

Posted

jade i was thinking if i nipped up to shu office they would just replace them but that did not happen had to buy more to get my yb team done that year may be diff now though i hope

 

Walter the SHU should replace them under the sales of goods act.

 

 

When you buy goods it means you've entered into a contract with the seller of these goods. Under the Sale of Goods Act 1979 there are a strict set of rules that retailers and sellers must abide by.

 

 

An overview

 

Under the Sale of Goods Act goods must be:

•as described

•of satisfactory quality

•fit for purpose - this means both their everyday purpose, and also any specific purpose that you agreed with the seller (for example, if you specifically asked for a printer that would be compatible with your computer)

 

Goods sold must also match any sample you were shown in-store, or any description in a brochure.

 

Who is responsible

 

If your goods fail to meet any of the above criteria then you could have a claim under the Sale of Goods Act.

 

If you want to make a claim under the Sale of Goods Act you have several possible ways of resolving your issue, depending on the circumstances and on what you want done.

 

Your rights are against the retailer – the company that sold you the product – not the manufacturer, and so you must make any claim against the retailer.

 

However, the Sale of Goods Act doesn’t apply to goods you've bought on hire purchase (HP).

 

Instead the Supply of Goods Implied Terms Act 1973 applies, which makes the HP company responsible for the quality of the goods supplied and gives you slightly different rights

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