Andy try emailing Linda in the first instance or better still phone her. Ask the procedure from her and then take it the full road if the fancier doesn't contact you. We all appreciate that some may find difficulties regards sending for strays and we do our best to assist them, but they should at least give the common courtesy of making contact with us. Complete refusal to make contact should not be allowed unless there are extenuating circumstances, e.g. perhaps in hospital or taken ill.