Go into what branch your with or have been with, they will give you a number to call for the forms to be sent out, once you get them, fill them in to your best of knowledge, send them away, they will do the research and will inform you if you have or have not got PPI on what your claiming against. Doing the above, you will not be paying anyone anything. If you go with someone to do the homework, it will coast you a % of what you get at the end. Its easy and simples, so get on with it. Don't delay, don't no when this is going to stop. Good luck with your venture.