Her computer is a nightmare LOL!!!
I had done a restore to 2nd October (so that might explain that) but having been over there this morning - I restored further back - to August - more error messages - but atleast from these latest error messages I have been able to find out more information on the internet (can't get on the internet from hers) - seems she has a malware problem - she doesn't have a google bar - but I have seen on there some other bar - the latest error message is pyagcore search detection - which is something today with a 'kiwee' toolbar and MSN (Glad I don't use it LOL) She does have AVG - which I noticed the virus vault was full from September !!
Anyway - thanks Albear, with what you have written and what I have gleaned from the internet I will go over there and see if I can fix the problem - its my grandsons birthday today - wouldn't it be nice for 'nana' to be a hero !!