jacksafc Posted September 12, 2008 Report Posted September 12, 2008 Used Coopers this week, picked birds up at Rotherham and delivered to Sunderland next day, rang prior to collecting and prior to delivery, excellent. I think the £25/£35 thing could be down to Pigeonchat, theres a bit of an introductory/promotional thread on there.
Guest chrisss Posted September 12, 2008 Report Posted September 12, 2008 used coopers today to pick up some birds for me ,the van broke down, i was then told tomorrow,then i got a mail saying this evening,then they turned up not bad ;D ;D ;D ;D
harky Posted September 12, 2008 Report Posted September 12, 2008 still waiting on my refund from coopers as they charged me at both ends of dlivery ,still £35 pound down and after a few phone calls im still no better of.im waiting on their boss contacting me and if he cannot be bothered what chance have we got ,its a case of we have got their money now so who gives a monkeys > > > > > > > very dissalusioned with what they have to offer and what they give
ChrisMaidment08 Posted September 12, 2008 Report Posted September 12, 2008 pigeon tracker is run by pigeon men thats the point they know what we want and will give it as they are one of us all i hear on here is coplaints on others apart from one or two good reports
tomm1e Posted September 13, 2008 Report Posted September 13, 2008 Something related to this topic. Louella's advert on back page of BHW. "Michael says .......All of of us are gradually adjusting to life without Amtrak and Louella is obviusly working closely with prospective new logistic companies to provide a sustained, viable and quality delivery service. However, I don't believe this will happen overnight. In the meantime we are encouraging fanciers to visit Louella and collect ............Our advice is jump in a car with a friend and share the travel costs......." Buyers in Aberdeen and Penzance take note.
ALF Posted September 13, 2008 Report Posted September 13, 2008 Something related to this topic. Louella's advert on back page of BHW. "Michael says .......All of of us are gradually adjusting to life without Amtrak and Louella is obviusly working closely with prospective new logistic companies to provide a sustained, viable and quality delivery service. However, I don't believe this will happen overnight. In the meantime we are encouraging fanciers to visit Louella and collect ............Our advice is jump in a car with a friend and share the travel costs......." Buyers in Aberdeen and Penzance take note. ;D ;D ;D ;D ;D
DOVEScot Posted September 13, 2008 Author Report Posted September 13, 2008 still waiting on my refund from coopers as they charged me at both ends of dlivery ,still £35 pound down and after a few phone calls im still no better of.im waiting on their boss contacting me and if he cannot be bothered what chance have we got ,its a case of we have got their money now so who gives a monkeys > > > > > > > very dissalusioned with what they have to offer and what they give How is this a good story, best to get all the bad stories on one post so we can let the couriers and members know where they are going wrong :-/
ChrisMaidment08 Posted September 13, 2008 Report Posted September 13, 2008 sound idea why did i not think of that maybe cos i collect my own and on that subject good bye
retired Posted October 8, 2008 Report Posted October 8, 2008 I have looked for the Feedback on couriers but give up - hope if it can be found someone may make it sticky!! Anyways - Pigeon Tracker collected some birds for me at 9.15am yesterday morning from Wales, the birds were delivered yesterday afternoon around 5pm in good condition. Well looked after and got a phone call in good time to tell me and also when 30 minutes away. Fantastic service yet again - Not sure if it was Jamies Daughter who delivered but very polite and pleasant and an overall fantastic service yet again. Well done Pigeon Tracker
Guest racer Posted October 9, 2008 Report Posted October 9, 2008 have to agree they picked birds up for me from taffacre and arrived early next morning well done pigeon tracker :) :)
Guest cloudview Posted October 9, 2008 Report Posted October 9, 2008 picked up yesterday 11;30 am bird delivered edinburgh 8;20 amnext day im happy with that plus very important communication , phoned night before ,phoned 30 mins before collection , and phoned again to say bird was delivered you can,t ask for more welldone
jakjak Posted October 9, 2008 Report Posted October 9, 2008 Yes, brilliant service provided by Pigeon Tracker..........I wont be using anyone else!
maverick Posted October 9, 2008 Report Posted October 9, 2008 picked up yesterday 11;30 am bird delivered edinburgh 8;20 amnext day im happy with that plus very important communication , phoned night before ,phoned 30 mins before collection , and phoned again to say bird was delivered you can,t ask for more welldone great service i was phoned tuesday night to tell me this bird was being picked up and would be delivered on thursday morning bird arrived at 8.20 in great condition A credit to cloudview and pigeon tracker on there great service
Roland Posted October 9, 2008 Report Posted October 9, 2008 Nice to see some positives ... pleased infact. I have no doubt that other services will / and have done as such. Even Amtrax did. But unfortunately, as sure as eggs are eggs, they will get swiped at some time in the near future. Just hope that fanciers remember these good posts, and the countless satified customers that will abound. Not used any as such, so have no preferance of course. - Will be hard to decide no doubt when I have to.
Guest strapper Posted October 9, 2008 Report Posted October 9, 2008 i think amtrak going out of business has been the biggest step forward in courrier service weve had! i would say even bigger step than ets!
grizzle_hen Posted October 9, 2008 Report Posted October 9, 2008 This thread has now been made sticky and can be found in the lost/found board, on the stray centre board
Guest 67ghirl Posted October 9, 2008 Report Posted October 9, 2008 Used Coopers today for the first time. Communication was good, both collection and delivery places were phoned firstly to say when pick up/delivery would happen then 30 mins prior to confirm. The Delivery driver Wayne was very friendly and polite. Only fault was I was charged £35 pounds even though I explained that on the Forum it was stated £25 but the Girl on the phone said no it was £35. The phone line is very busy so have sent email to check out prices and will update info when/ if I get a reply.
Guest surfer Posted October 10, 2008 Report Posted October 10, 2008 Just had pigeons from Jimmy Bulger delivered by Pigeon Tracker,I could'nt fault the birds or the service from Pigeon Tracker.I would'nt hesitate to use him again,a very nice bloke. Surfer.
Roland Posted October 10, 2008 Report Posted October 10, 2008 What a difference a day makes ... as I said before, good to see some good posts re couriers. lets hope it stays this way eh.
PigeonTracker Posted October 11, 2008 Report Posted October 11, 2008 My daughter can't drive so it would have been one of our lady drivers we have, they can be as good as me ya know, or at least that's what they told me and as you were happy with them I won't disagree. ;D Note to be taken from this thread is that as long as people don't expect parcelforce type delivery (guaranteed same/next day) and put more emphasis on the care for the birds health during transit than the speed of delivery which is what most good fanciers do, things can only get better. On that note thanks to all the great members on here who've used us so far, thanks for the positive and once in a while negative comments, they've given use lessons which needed to be learned. The key to success is for neither the courier to be making empty promises and having the knowledge to care for the birds during transit to the fancier having a little patience on timescales. Once again thanks everyone. Jamie Anyways - Pigeon Tracker collected some birds for me at 9.15am yesterday morning from Wales, the birds were delivered yesterday afternoon around 5pm in good condition. Well looked after and got a phone call in good time to tell me and also when 30 minutes away. Fantastic service yet again - Not sure if it was Jamies Daughter who delivered but very polite and pleasant and an overall fantastic service yet again. Well done Pigeon Tracker
Guest 67ghirl Posted October 11, 2008 Report Posted October 11, 2008 Note to be taken from this thread is that as long as people don't expect parcelforce type delivery (guaranteed same/next day) and put more emphasis on the care for the birds health during transit than the speed of delivery which is what most good fanciers do, things can only get better. I totally agree but I think it may take some time for people to realise this, as up until recently this was not the type of service being offered by Amtrak. If they couldn't deliver it that day then tough. For example we had one instance where our YB ended up in Dundee (DD1 instead of TD1). When I phoned to find out where our Bird was I was told it would have to be brought back down from Dundee but we should have it the next Day! It was still in the Van! So more Power to the Elbows of those who have the Birds best interests in mind!
shalis lofts Posted October 11, 2008 Report Posted October 11, 2008 had pigeons picked up from jimmy bulger merseyside delivered to the door by pigeon tracker yesterday cant falt them one bit let me know where they were all the way down wouldnt hessitate in using them again credit to them hope they keep up the good work they are doing all the best shalis lofts
Roland Posted October 11, 2008 Report Posted October 11, 2008 Note to be taken from this thread is that as long as people don't expect parcelforce type delivery (guaranteed same/next day) and put more emphasis on the care for the birds health during transit than the speed of delivery which is what most good fanciers do, things can only get better. I totally agree but I think it may take some time for people to realise this, as up until recently this was not the type of service being offered by Amtrak. If they couldn't deliver it that day then tough. For example we had one instance where our YB ended up in Dundee (DD1 instead of TD1). When I phoned to find out where our Bird was I was told it would have to be brought back down from Dundee but we should have it the next Day! It was still in the Van! So more Power to the Elbows of those who have the Birds best interests in mind! there's a lot of truth and realism being spoken here. Time and patience is a virtue... the hard part of course is understanding via many.
LISTER Posted October 12, 2008 Report Posted October 12, 2008 had 4 picked up from jimmy bulger today yep sunday by pigeon tracker and cant praise them enough top class pro service from people who dont thing of pigeons as parcels as for jamie top man doin a top job i have def found my new courier thank you
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