What's The Country Coming To.

[greenlands]

Phoned BT with query about my contract 12:35 hrs. after pressing several buttons finally got through to wrong department at 12:55hrs.advised that I would be put through to correct dept.after waiting ten more minutes the call was cut off at 13:08hrs. Called again and after all the buttons was connected at 13:25hrs.

To find out my contract ends with BT on xx/xx/14,I inquired about leaving BT and going with Sky as they had made me a good offer line rental wise £5:40 for 12 month,basically another 10/15 mins trying to get met to take BT broadband which I said right at the start I'm not changing broadband providers.Gave up in the end more confused than what I was before I started,called ended app.13:40hrs.

Called sky,asked them how long the offer was valid for they were more confused than me.GAVE UP.

Call ended app.14:00 hrs.

 

[gulkie]

Their all the pits.

[TheHigg]

Phoned BT with query about my contract 12:35 hrs. after pressing several buttons finally got through to wrong department at 12:55hrs.advised that I would be put through to correct dept.after waiting ten more minutes the call was cut off at 13:08hrs. Called again and after all the buttons was connected at 13:25hrs.

To find out my contract ends with BT on xx/xx/14,I inquired about leaving BT and going with Sky as they had made me a good offer line rental wise £5:40 for 12 month,basically another 10/15 mins trying to get met to take BT broadband which I said right at the start I'm not changing broadband providers.Gave up in the end more confused than what I was before I started,called ended app.13:40hrs.

Called sky,asked them how long the offer was valid for they were more confused than me.GAVE UP.

Call ended app.14:00 hrs.

 

y ourenext call will be to the samaratins mate

[OLDYELLOW]

There only designed to take payments once your paying they don't give a dam , try going through billing or cancellations and bet ya get straight through lol , good luck

[lanarkshire lad]

My experience with sky is that they sign you up then fut you up.

[kingziemckay]

That's what happens when they put you threw to the call centre in india,

[Guest strapper]

the best way is to say you want to cancel ,i know this from experience over the last 5 yrs ...ive had cheap tv for a while...bt stand for bass... trouble.....hope you sort it lindsay m8

[paddymac]

Wait until you see your next bill and they have probably charged you for all the waiting you've done. The lot of them are all the same and its certainly no joke as your never laughing after a phone call to your tv/phone provider etc. a**eholes the lot of them :emoticon-0138-thinking:

[philg50]

They are all the same they rely on pis--- you of before you get things sorted so you give up ,I just changed my electric supplier on line from Scottish Hydro to Eon cuttin my monthly bill from £145 ---to £114 very straight forward but as you say they are terrible usualy and they say they dont monopolise things ,aye right.

[soupie]

Try the BT head office switchboard

 

020 7356 5000

 

tell them you dont want put through to the contact center after their performance last nite, that you want to either speak to the contact center manager/supervisor or a manager from head office.

 

If they say no one is available, give your details and ask to be called back.

Remember to get the name of however you speak to and be POLITE.

 

SOUPIE