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Posted

I ordered a fountain drinker a basket and a few other bitts havent seen any of them and thats a weak and ait ago can't get in touch with them anyone had any experience with these.

Posted

order 2 baskets last week, got them next day, no hassle ,

you were lucky mate first ive heard that got stuff next day, i waited nearly 2 months for nest box fronts then cancelled order.

Posted

you were lucky mate first ive heard that got stuff next day, i waited nearly 2 months for nest box fronts then cancelled order.

how did you find getting in touch with them can't get no joy what so ever

Posted

how did you find getting in touch with them can't get no joy what so ever

i just rang them thay were answering their phone at the time, but thay have had that many bad complaints on other sites i dont think thay can take any more orders as thay cant cover the ones thay already have, just keep ringing them or cancell payment on your card i did.

Posted

i just rang them thay were answering their phone at the time, but thay have had that many bad complaints on other sites i dont think thay can take any more orders as thay cant cover the ones thay already have, just keep ringing them or cancell payment on your card i did.

Been on phone to my bank pallatts have the money but if l don't recieve goods by 16 of december they will dispute the transaction and try get my money back for me im well p'ss'd off with it all cos they arn't for me there for the farther inlaw .

Posted

I placed an order recently with pallatts and the service I received was 1st class folks the last of the order just arrived today , no problem with the supplier at all, but

yodel the courier was a nightmare to deal with, just try spking to someone!!!! impossible

 

 

 

:animatedpigeons:

 

john

Posted

i eventually got my stuff they said the problem was the didn't have the nest bowls in the colour l ordered .poor customer service supposed to be next day delivery not next weak ,if they aint got in stock the website should say out of stock.

  • 3 months later...
Posted

Just saw this - tried to order from their web site - but it just wouldn't accept payment....

tried phoning - but no reply

then I got a phone call from them - but I had seen this by then, told them what I wanted - none in stock (but they were quite happy to take an order.......) said it would be in in about 10 days - I said I would call back then

 

Have we any happy customers more recently please?

Posted

I pre ordered to collect 5 baskets at Barnsley got them all ;) a friend up north ordered same baskets and he had his delivered free of charge , so good and bad feed back , but I think more down to lack of experience and more teething problems , there stall was well stocked at Barnsley :)

Posted

I have had a few things of them, the first time i ordered stuff it took less than a week to deliver, so sent them a few emails, the boss man replied saying he was sorry which i thought was nice of him, so anyway thought i would give them another try about 2 weeks ago, put in an order 1 morn about 10am and stuff was delivered the next day before 12am well impressed, i actually think its the couriers to blame imo atb gav.

Posted

I pre ordered to collect 5 baskets at Barnsley got them all ;) a friend up north ordered same baskets and he had his delivered free of charge , so good and bad feed back , but I think more down to lack of experience and more teething problems , there stall was well stocked at Barnsley :)

 

I agree, they've been very good with me, if you order on Wednesday your stuffs always there for Friday. Last order I made was a Thursday and Dean actually sent me a couple of bags of feeding to do me over weekend ( sent by private courier )before my main order came on Monday.You cant ask for a better service than that.

Posted

Ordered some gear off Dean late last Friday. Arrived yesterday. Well impressed, and carriage to Northern Ireland only £3.95 !! Brilliant service.

 

PS Ordered more stuff to-night.

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