Guest stb- Posted February 2, 2015 Report Posted February 2, 2015 I took out 6 months of digital online homming worlds but forgot all about it untill yesterday , thought i go in and look at the ones i bought . well could get into it all i could see was valid subscription and this .Name Date Activated Subscription Type InformationBritish Homing World 03/11/2014 10:35:47 Manually Added Date Start Date :- 03/11/2014 | End Date :- 30/01/2015British Homing World 28/07/2014 23:39:02 Start Date :- 28/07/2014 | End Date :- 28/10/2014 so foned them up to say i couldnt see my copies they said thats right ones your subscription exspires you cant look at the back issues . they said thats right you need to take out another subscription to read the ones you bought previous . I said thats a bit sh** and the guy said there was gliche a bit missed out the programe when they set it up that let you read the back issues when your current session exspired and they hadnt gotten round to having it re done although they have known about the problem since the inception . Taking the p*ss or what
paddymac Posted February 2, 2015 Report Posted February 2, 2015 I get mine delivered every Thursday by post but last weeks edition never arrived until lunchtime today
Guest stb- Posted February 2, 2015 Report Posted February 2, 2015 I get mine delivered every Thursday by post but last weeks edition never arrived until lunchtime today i used to get it by post but it always got delivered to the wrong saddlersbrae cottage lol
Guest greegsy Posted February 2, 2015 Report Posted February 2, 2015 I would ask for a full refund. You paid for access to those pages on their site and you have no access to them now. That is assuming it was not sold to you on the basis that you had to read them by a certain date, that date being the day your subscription expired. ?
Guest stb- Posted February 2, 2015 Report Posted February 2, 2015 I would ask for a full refund. You paid for access to those pages on their site and you have no access to them now. That is assuming it was not sold to you on the basis that you had to read them by a certain date, that date being the day your subscription expired. ?No the guy said you should be able to go in and read them but the programe that allowed that was missing from the outset
Guest greegsy Posted February 2, 2015 Report Posted February 2, 2015 No the guy said you should be able to go in and read them but the programe that allowed that was missing from the outset I would ask for my money back, they can only say no but i think you have a valid claim for it.
THE FIFER Posted February 2, 2015 Report Posted February 2, 2015 I took out six months got one then received an e-mail saying it had expired so copied my invoice i got and sent it to them, they got back to me and said it was a mistake, so back on ok, do you have your invoice,
Guest stb- Posted February 2, 2015 Report Posted February 2, 2015 I took out six months got one then received an e-mail saying it had expired so copied my invoice i got and sent it to them, they got back to me and said it was a mistake, so back on ok, do you have your invoice,i paid it online so never got an invoice as such but it does show on my account that i took out the subscrition . The guy knows i took it out but just never offered refund , just said if i took out another subscription i could see my back issues till it ran out again . Name R Anderson Date Activated 28/7/2014 Subscription Type 6 monthsBritish Homing World 03/11/2014 10:35:47 Manually Added Date Start Date :- 03/11/2014 | End Date :- 30/01/2015British Homing World 28/07/2014 23:39:02 Start Date :- 28/07/2014 | End Date :- 28/10/2014
THE FIFER Posted February 2, 2015 Report Posted February 2, 2015 yes I paid online as well but got a invoice, sorry m8 i did but it finished up through pay pal
Guest greegsy Posted February 2, 2015 Report Posted February 2, 2015 "If you take out another subscription".....that beggers belief ! That almost makes their position unlawful never mind Very Poor customer relations. Get you money back STB. Your account details with when you paid for it and for how long is receipt enough if you print it off from your computer.
andy Burgess Posted February 3, 2015 Report Posted February 3, 2015 I took out 6 months of digital online homming worlds but forgot all about it untill yesterday , thought i go in and look at the ones i bought . well could get into it all i could see was valid subscription and this .Name Date Activated Subscription Type InformationBritish Homing World 03/11/2014 10:35:47 Manually Added Date Start Date :- 03/11/2014 | End Date :- 30/01/2015British Homing World 28/07/2014 23:39:02 Start Date :- 28/07/2014 | End Date :- 28/10/2014 so foned them up to say i couldnt see my copies they said thats right ones your subscription exspires you cant look at the back issues . they said thats right you need to take out another subscription to read the ones you bought previous . I said thats a bit sh** and the guy said there was gliche a bit missed out the programe when they set it up that let you read the back issues when your current session exspired and they hadnt gotten round to having it re done although they have known about the problem since the inception . Taking the p*ss or what i would request paper copies to be sent for free , for you to view . a further 6 months on=line for free until they sort it out at their end. if not tell them you will involve trading standards Rab. stand your ground. I get mine delivered every Thursday by post but last weeks edition never arrived until lunchtime today my posted copy is here first thing on a Thursday morning normally Pat , although last weeks didnt arrive until late on Friday
Roland Posted February 3, 2015 Report Posted February 3, 2015 I collect mine - or rather Joyce does to save me money lol - Never there till Sat or next week. No, no good changing News agents, it happens at all of them in this town. Have of course missed out on the odd purchase advertised of course. Often think just cancel ... but then every ONCE in a While they is something worth reading...
philg50 Posted February 3, 2015 Report Posted February 3, 2015 I have just taken out 3mths subcription over net no problems yet but will see ,the reason i did this was because the magazine came out Wed and i didnt get my copy or Sat morning ,if i wanted something in the adverts i was 3 day behind in makeing enquiry.
Guest stb- Posted February 3, 2015 Report Posted February 3, 2015 I have just taken out 3mths subcription over net no problems yet but will see ,the reason i did this was because the magazine came out Wed and i didnt get my copy or Sat morning ,if i wanted something in the adverts i was 3 day behind in makeing enquiry.the problem is if you donr renew your subscrition you cant see the previous issues you have bought . I get other online mags from ipc magazines etc cag and aviary birds and i can go back and look at all the issues ive paid for anytime . The guy at the homming world said they are aware theres a problem but its been like that since they started the online . you would think they would get it sorted
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