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Posted

I was struggleing to find anyone who had drinker heaters in stock.So I contacted Boddy Ridewood who normally take ages to deliver.But recieved them yesterday after only a week.Maybe some of the bad press from this site has helped them get there act together.Credit were it is due. Deb.

Posted

placed an order with them on the 3rd january this year and have not had word of when delivery will be made,i have e-mailed them and still no reply,am on the phone on monday to hear some excuse from them,looks like an order they have lost.

Guest BRYANBROCK
Posted

placed an order with them on the 3rd january this year and have not had word of when delivery will be made,i have e-mailed them and still no reply,am on the phone on monday to hear some excuse from them,looks like an order they have lost.

 

Me too ordered 9th January still waiting time they got there act together

Dont usually wait this long normally get within week so me going to phone monday and as you say get some excuse not in stock or along that lines :emoticon-0179-headbang::emoticon-0179-headbang::emoticon-0179-headbang:

Posted

I have usually leapt to their defence because I've had a good service from them in the past, but I ordered some stock before Christmas and didn't receive aything for three weeks. No paperwork, no receipt or anything I ordered. Not surprisingly they processed my payment within 48 hours.

 

I rang after 3 weeks and was told they had been out of stock of the products, which I dont believe for one minute. I asked for a full refund which was met with a huge bad attitude, and 7 weeks later I'm still waiting.

 

I will no longer defend this company, their recent treatment has been despicable.

 

Lee

Guest BRYANBROCK
Posted

Well phoned boddy & ridewood this morning and low and behold out of stock what a surprise :emoticon-0179-headbang::emoticon-0179-headbang::emoticon-0179-headbang::emoticon-0179-headbang:

 

Have now ordered from taylors choice fingers crossed they got what required :scotland::scotland::scotland:

Guest BRYANBROCK
Posted

mate ordered name and address rings early November still waiting

 

Dont know why they have web site if they cant supply the goods

well they wont be getting more orders from me thats for sure :emoticon-0179-headbang::emoticon-0179-headbang::emoticon-0179-headbang:

Posted

There is certain stuff that it's just not economical to order on the web. A recent search wanted £24 for delivery. :unsure:

 

Not for me.

Guest devonred
Posted

placed 2 orders with Boddy and ridewood both arrived within 3 days, they even gave same prices as at Blackpool, can't knock them at all

Guest BRYANBROCK
Posted

placed 2 orders with Boddy and ridewood both arrived within 3 days, they even gave same prices as at Blackpool, can't knock them at all

 

Lucky you :emoticon-0137-clapping::emoticon-0137-clapping:

Posted

contacted them on monday about my order was given all the excuses,s that i was looking for ie bad weather and a back log,they said that i should be in prodution this week delivery next week,going to call again next thursday if i have not had a e-mail from them,looks like it could be another cancelled order.

Posted

There has been plenty of information on this Forum and elsewhere that has told you about how Boddy and Ridewood treat their customers. Maybe some of you like to gamble because instead of avoiding these people you are still allowing them to mess you about. Those of you who have had what you have ordered need not think that they have mended their ways, because they have not. You just happened to be lucky and if you keep on taking chances with these Clowns you will get caught. Depend on it. They do not deserve our custom and the quicker they pack it in the better. Apart from the fact that they are liars and tell you they have stock when they can not have, they have not got the manners to tell you when your order will be filled. If you notice, they always cash your cheques straight away. To me the worst thing is they way they will speak to a Customer on the telephone in response to a querie, rude arrogant and very unhelpful.

I sincerly hope that one of the bad mannered gits read what I have written and ask me to explain.

Posted

There has been plenty of information on this Forum and elsewhere that has told you about how Boddy and Ridewood treat their customers. Maybe some of you like to gamble because instead of avoiding these people you are still allowing them to mess you about. Those of you who have had what you have ordered need not think that they have mended their ways, because they have not. You just happened to be lucky and if you keep on taking chances with these Clowns you will get caught. Depend on it. They do not deserve our custom and the quicker they pack it in the better. Apart from the fact that they are liars and tell you they have stock when they can not have, they have not got the manners to tell you when your order will be filled. If you notice, they always cash your cheques straight away. To me the worst thing is they way they will speak to a Customer on the telephone in response to a querie, rude arrogant and very unhelpful.

I sincerly hope that one of the bad mannered gits read what I have written and ask me to explain.

 

 

What is it they say,a fool and his money. :cry-blow::cry-blow:

Guest BRYANBROCK
Posted

What is it they say,a fool and his money. :cry-blow::cry-blow:

This one fool who wont give them any more cash thats for sure :scotland::scotland::scotland:

Guest BRYANBROCK
Posted

Got one of the items i ordered today from B&D still few things to come

 

But ordered from taylors choice on 07 feb sent out the next day got today 11 feb they even sent me a txt saying it was on the way

cant do better than that great company great service keep up the good work will use again. :emoticon-0137-clapping::emoticon-0137-clapping::emoticon-0137-clapping::emoticon-0137-clapping:

 

Goodbye Boddy & Ridewood :cry-blow::cry-blow:

Posted

Can't understand why anybody bothers with them any more!

Plenty of decent supliers out there who carry stock!

True, and I personally think a week is way to long. Most places have next day delivery... so depending when ordered two days tops I feel.

Won't bother with them meself like. Why should I? Seen enough strive caused to others... What does one think I'm mad? :emoticon-0126-nerd::emoticon-0138-thinking: Would be If I went there to chance crap scenarios.... Now wouldn't i! :emoticon-0137-clapping::emoticon-0140-rofl::emoticon-0140-rofl:

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