PigeonTracker Posted September 21, 2008 Report Share Posted September 21, 2008 As most will have known by now, Pigeon Tracker come under some pretty scathing and unwarranted attack over the past few days by some who haven't really put any thought into what they've said before pointing the blame at the couriers, and more importantly Pigeon Tracker for delays in delivery. There are certain facts that are beyond a couriers control and will always govern delivery times and even dates.. Traffic: Traffic Jams are a fact of life, from a 5 minute queue to a five hour jam, roadworks and so on, there is nothing anyone can do about them one thing we'd ask fanciers not to do, please don't blame a courier for delays due to a traffic issue, they aren't our doing and are beyond our control.. Speed Limits: There are now more speed cameras in the UK than anywhere in the World per capita, a courier cannot risk repeat offences or risk losing drivers and or even their business's. Please respect the fact the courier has to drive within the speed limit, or as near to it, and avoid pressuring them into breaking the law.. Non Fancier interaction: Non fanciers who find birds don't often respond well to the fact they feel they've been lumbered with a problem they can do without. They are often rude and often non co-operative,, Pigeon Tracker make sure the non fancier knows how important a role thy play and so should you as a fancier, after all, it could be YOUR bird they are holding. The Biggest Problem: By far the biggest contributing factor to delays over a trip is the fanciers preperation for the delivery either as a seller, or a fancier returning a bird. Couriers should only need to stop at a pickup point, knock the door, take the bird off the customer and off they go. If this is done then it adds just a minute or so to the delivery route which might already be plagued by traffic problems. I'm going to give you an example of just how important a part the fancier/breeder/seller plays in the destiny of their own deliveries, and I'll use a fictitious example from Cardiff as the example. Here's how the problem starts. The courier arrives to find the customer has yet to get his birds ready so has to wait, lets say for this example, at least 25 minutes for the birds to get on the van for the delivery. This 25 minutes might not sound much, but there's more. What if ALL customers created the same delay? Say there were 15 customers in this example. 15 customers times by 25 customers adds up to an incredible 6.25 hours extra time to the delivery run,. Some couriers only do a 10 hour day so work it out, this leaves the courier with only 3.75 hours of delivery dropping time which, if scattered over a wide area is going to be nigh on impossible. It doesn't stop at the six or more hours though, it gets worse. Even with one delay of 25 minutes such as experienced by me by my fictitious customer this could lead to a snowball effect. The delay could mean I now hit rush hour traffic, or it could be school time, for just two examples. Traffic at these times is chaos and can add anything up to a couple of hours therefore now making us theoretically 2 and a half hours late. A perfect example of a what a pick up or drop off should be like Mrs.X from Glasgow, (after I typed from Jims home). She had the bird ready in her box and even though we offered one of ours as they were fresher it still only took a minute or so to get the pigeon on board and our driver on his way. Its not too much to ask to have the fancier to get his birds ready and to prevent delays. You wouldn't be able to phone up any other couriers and expect them to wait anything up to 45 minutes while the fancier goes to his lofts, gets the birds boxed one by one. So in a nutshell please work with us to help us provide you with the service you require, please prepare your pigeons beforehand. It's easy to make up 25 minutes lost time, not so easy to make up for 6 and a half hours, that just snowballs on and on. Thanks everyone, Yours in Sport Jamie, Pigeon Tracker Quote Link to comment Share on other sites More sharing options...
jimmy_bulger Posted September 21, 2008 Report Share Posted September 21, 2008 you have tryed to shitty my name now get your brief to put up or say it as it is.and also get him to read my post's jimmy Quote Link to comment Share on other sites More sharing options...
dovehome Posted September 23, 2008 Report Share Posted September 23, 2008 Hi Jamie As a non-fancier or better known as a Numpty I really feel sorry for you. Some, not all, of these guys want their cake and eat it. I think you are on to a loser with these guys. I may not be a fancier but I am very well known in the logistics world having operated over 100 vehicles and employed over 150 employees for over a quarter of a century. I have now sold my business to one of the largest high street retailers. I specialised my businesses in the home delivery market. So I feel well positioned in commenting. Firstly the people who are obviously not happy with your considerable efforts should find other ways to transport their birds. In fact I personally would go one step further and, ban collection and deliveries from the ungrateful peasants. Maybe then they would realise the effort you put in during the early days of this venture. Secondly make it known that when you arrive to collect the birds they are to be boxed and ready for shipment. Failure to comply to your companies rules will result in an extra £17.50 charge. This covers 20 minutes waiting time. Also when you arrive at an address and the person has gone out, there is again a £17,50 charge and you leave without the bird. It can be collected or delivered at your convenience at the normal price+ £17.50 on your next trip. All the punters understand is if it hits their pockets it hurts. Therefore they wont do it. This does work. I know from experience. You will find instantly you will gain a little well earned respect and the day will run a lot smoother knocking hours off your unpaid delivering hours.Therefore making you and your company a lot more efficient whilst improving the standards of delivery to your many loyal supporters. Good luck with this venture and keep your chin up. Quote Link to comment Share on other sites More sharing options...
ChrisMaidment08 Posted September 23, 2008 Report Share Posted September 23, 2008 any birds back ;D ;D ;D ;D ;D ;D Quote Link to comment Share on other sites More sharing options...
dovehome Posted September 23, 2008 Report Share Posted September 23, 2008 No Chris all quiet at the Mo.I think the guy has shacled that pigeon . Although I do have another 2 strays that I cant capture lol. I give up lol. Quote Link to comment Share on other sites More sharing options...
ChrisMaidment08 Posted September 23, 2008 Report Share Posted September 23, 2008 life is like that one down two to go i have 3 here noone wants sad really Quote Link to comment Share on other sites More sharing options...
DOVEScot Posted September 23, 2008 Report Share Posted September 23, 2008 Hi Jamie As a non-fancier or better known as a Numpty I really feel sorry for you. Some, not all, of these guys want their cake and eat it. I think you are on to a loser with these guys. I may not be a fancier but I am very well known in the logistics world having operated over 100 vehicles and employed over 150 employees for over a quarter of a century. I have now sold my business to one of the largest high street retailers. I specialised my businesses in the home delivery market. So I feel well positioned in commenting. Firstly the people who are obviously not happy with your considerable efforts should find other ways to transport their birds. In fact I personally would go one step further and, ban collection and deliveries from the ungrateful peasants. Maybe then they would realise the effort you put in during the early days of this venture. Secondly make it known that when you arrive to collect the birds they are to be boxed and ready for shipment. Failure to comply to your companies rules will result in an extra £17.50 charge. This covers 20 minutes waiting time. Also when you arrive at an address and the person has gone out, there is again a £17,50 charge and you leave without the bird. It can be collected or delivered at your convenience at the normal price+ £17.50 on your next trip. All the punters understand is if it hits their pockets it hurts. Therefore they wont do it. This does work. I know from experience. You will find instantly you will gain a little well earned respect and the day will run a lot smoother knocking hours off your unpaid delivering hours.Therefore making you and your company a lot more efficient whilst improving the standards of delivery to your many loyal supporters. Good luck with this venture and keep your chin up. Who called you a numpty, regards replies on the FORUM; that is what a forum is for debating issues so the part you have missed is we are not slagging or condemning Jamie in any way we are merely debating the issues arising now that we have lost Amtrak as a national courier service who 99% of the time delivered pigeons within a day and on time :-/ If a courier turns up on time to pick up the pigeons at the stated time or more practical a window in time, yes you should have your birds ready to go, If the courier does not turn up then do you leave them in the box till they do, some arriving days late, some not even turning up at all :-/ OK lets have a penalty charge if the pigeons are not ready to go on time then £17.50 excess it is, then fairs fair if the courier does not turn up within the times stated then he receives a £17.50 penalty :-/ Yes you may be an expert in the High street home delivery market but who cares if a wardrobe or a washing machine lies in the box for an extra week, some what different when transporting pigeons :-/ We don't want our cake and to eat it to, but like in any forum you will get praise when you get it right and criticised if you get it wrong Bye the way if you want there are still some places left in the club ;D ;D ;D http://forum.pigeonbasics.com/m-1221328542/s-0/ Quote Link to comment Share on other sites More sharing options...
Guest Posted September 23, 2008 Report Share Posted September 23, 2008 I must say though I have only once had experience of tracker Overall I was pleased. They were late picking up and delivering, however when delivering they did ring me to keep me aware of the time they would arrive. They were extremely pleasant a change from amtrak. And I suppose being a typical widowhood cock, the proprieter's daughter who delivered was lovely with beautiful blue eyes :K) ;D. How can I criticise that! On a more serious note we all need to work together to get the service better but let's not bite the hand off of those couriers trying to provide a service, if they end up being complete rubbish then we'll have to. But it's early days and many of us have realised amtrak wasn't quite as bad as the press we gave them. Quote Link to comment Share on other sites More sharing options...
the wee red hens Posted September 23, 2008 Report Share Posted September 23, 2008 still waiting picked up monday they phoned today to say it would probably be thursday but maybe wednesday sometime uhh Quote Link to comment Share on other sites More sharing options...
DOVEScot Posted September 23, 2008 Report Share Posted September 23, 2008 still waiting picked up monday they phoned today to say it would probably be thursday but maybe wednesday sometime uhh I hope you still have it in the box when they decide to turn up ;) Quote Link to comment Share on other sites More sharing options...
Delboy Posted September 23, 2008 Report Share Posted September 23, 2008 still waiting picked up monday they phoned today to say it would probably be thursday but maybe wednesday sometime uhh De ja vu, at least you got a phone call Quote Link to comment Share on other sites More sharing options...
Delboy Posted September 23, 2008 Report Share Posted September 23, 2008 I hope you still have it in the box when they decide to turn up ;) ;D ;D ;D ;D ;D ;D Yer not allowed to say those things m8. NO NEGATIVE COMMENTS PLEASE Quote Link to comment Share on other sites More sharing options...
DOVEScot Posted September 23, 2008 Report Share Posted September 23, 2008 ;D ;D ;D ;D ;D ;D Yer not allowed to say those things m8. NO NEGATIVE COMMENTS PLEASE Just constructive criticism, how long have you been waiting now Quote Link to comment Share on other sites More sharing options...
Delboy Posted September 23, 2008 Report Share Posted September 23, 2008 Just constructive criticism, how long have you been waiting now Sent a yb, it arrived a yearling ;D ;D Quote Link to comment Share on other sites More sharing options...
dovehome Posted September 23, 2008 Report Share Posted September 23, 2008 Who called you a numpty, regards replies on the FORUM; that is what a forum is for debating issues so the part you have missed is we are not slagging or condemning Jamie in any way we are merely debating the issues arising now that we have lost Amtrak as a national courier service who 99% of the time delivered pigeons within a day and on time :-/ If a courier turns up on time to pick up the pigeons at the stated time or more practical a window in time, yes you should have your birds ready to go, If the courier does not turn up then do you leave them in the box till they do, some arriving days late, some not even turning up at all :-/ OK lets have a penalty charge if the pigeons are not ready to go on time then £17.50 excess it is, then fairs fair if the courier does not turn up within the times stated then he receives a £17.50 penalty :-/ Yes you may be an expert in the High street home delivery market but who cares if a wardrobe or a washing machine lies in the box for an extra week, some what different when transporting pigeons :-/ We don't want our cake and to eat it to, but like in any forum you will get praise when you get it right and criticised if you get it wrong Bye the way if you want there are still some places left in the club ;D ;D ;D http://forum.pigeonbasics.com/m-1221328542/s-0/ As usual you are talking through your backside. Try sitting down and giving it a rest. Who delivered washing M/c and Wardrobes ???? Pigeons or anything else is important to the people who are at home waiting. Your self importance is astounding but not unexpected !! Quote Link to comment Share on other sites More sharing options...
Guest Gareth Rankin Posted September 23, 2008 Report Share Posted September 23, 2008 Sent a yb, it arrived a yearling ;D ;D I'm sure giving time that Pigeon Tracker will get up to speed with what is required from fanciers in transporting there pigeons, if not they will be found out very very quickly through forums such as Pigeonbasics etc. If a fancier is giving a day that the pigeon will be picked up this should be adhered to if not there is something seriously wrong the logistics operation, this will and should not be tolerated by the fanciers of this sport. Cheers Gareth Quote Link to comment Share on other sites More sharing options...
ChrisMaidment08 Posted September 23, 2008 Report Share Posted September 23, 2008 hang on amtrac were one huge company yet made more mistakes and i know i payed for some of them but new couiers need time to get up to speed and then if they balls up jump on them not before at least pigeon tracker is prepared to cover everywere and thats the problemm now tell me were is the others now all complaints have stopped why because noones useing them and before anyone jumps in im not praiseing tracker i have not used them yet i prefer to collect my own birds within reason Quote Link to comment Share on other sites More sharing options...
rednyellow Posted September 23, 2008 Report Share Posted September 23, 2008 I'm sure giving time that Pigeon Tracker will get up to speed with what is required from fanciers in transporting there pigeons, if not they will be found out very very quickly through forums such as Pigeonbasics etc. If a fancier is giving a day that the pigeon will be picked up this should be adhered to if not there is something seriously wrong the logistics operation, this will and should not be tolerated by the fanciers of this sport. Cheers Gareth most definately gareth,with the amount of interest being shown by livestock couriers i think it will be" survival of the fittest" who no doubt will be" last man standing". ;) Quote Link to comment Share on other sites More sharing options...
carlsberg Posted September 23, 2008 Report Share Posted September 23, 2008 hang on amtrac were one huge company yet made more mistakes and i know i payed for some of them but new couiers need time to get up to speed and then if they balls up jump on them not before at least pigeon tracker is prepared to cover everywere and thats the problemm now tell me were is the others now all complaints have stopped why because noones useing them and before anyone jumps in im not praiseing tracker i have not used them yet i prefer to collect my own birds within reason have to agree i prefer to pick my own birds up but if i did'nt then i would choose a pigeon fancier to fetch my birds home Quote Link to comment Share on other sites More sharing options...
dovehome Posted September 23, 2008 Report Share Posted September 23, 2008 Hi I agree there Delboy. Its a double edged sword. The guy needs your support as much as you need his service. You should all be aiming for the same goal. So fairness is needed on the fanciers side ( dont keep him waiting 25-30 min/drop). When that is achieved Jamie then wont have an excuse for running late. Unless of course traffic dictates. I think what may help Jamie is a computerised routing system which will give you delivery/collection times. He can then inform the fancier if its an AM or PM delivery/collection. The system is easy to operate and is very good indeed. It used to route 300-350 lorry loads a week for me no problem. You input the address and delivery date press a button and it routes all your deliveries for you. You can set your own parameters on it. Such as what time you are delivering till. Just a thought !!!! Quote Link to comment Share on other sites More sharing options...
Guest chrisss Posted September 23, 2008 Report Share Posted September 23, 2008 never used the guy myself,but at least he has the "bottle" to turn up on site, none of the others do Quote Link to comment Share on other sites More sharing options...
retired Posted September 23, 2008 Report Share Posted September 23, 2008 never used the guy myself,but at least he has the "bottle" to turn up on site, none of the others do Have to agree Chris Quote Link to comment Share on other sites More sharing options...
DOVEScot Posted September 23, 2008 Report Share Posted September 23, 2008 As usual you are talking through your backside. Try sitting down and giving it a rest. Who delivered washing M/c and Wardrobes ???? Pigeons or anything else is important to the people who are at home waiting. Your self importance is astounding but not unexpected !! Why thank you kind sir :-/ Quote Link to comment Share on other sites More sharing options...
Guest Posted September 24, 2008 Report Share Posted September 24, 2008 I'm sure giving time that Pigeon Tracker will get up to speed with what is required from fanciers in transporting there pigeons, if not they will be found out very very quickly through forums such as Pigeonbasics etc. If a fancier is giving a day that the pigeon will be picked up this should be adhered to if not there is something seriously wrong the logistics operation, this will and should not be tolerated by the fanciers of this sport. Cheers Gareth Gareth in simple terms you are right ..... but when we've blown every company out of the water what are we going to do? These companies that are probably quite small are trying to take over from a company that had a depot in nearly every major town in the country ......... that company couldn't do it they've gone bust, so why is our expectation so high that these small companies in their infancy are expected to be spot on. We have to be patient, because at the moment there is no alternative! Yes we must put pressure on because that's the way to get these companies to improve, however in my opinion tolerance at the moment is what we need to show Quote Link to comment Share on other sites More sharing options...
Guest Posted September 24, 2008 Report Share Posted September 24, 2008 As usual you are talking through your backside. Try sitting down and giving it a rest. Who delivered washing M/c and Wardrobes ???? Pigeons or anything else is important to the people who are at home waiting. Your self importance is astounding but not unexpected !! I'm certainly glad you're not delivering our birds. Have you ever heard of customer service? It's your self importance that is astounding. As a supposed courier, you should know without customers you're kyboshed, and with that attitude you'll struggle ...... unless of course the lads and lasses on the shop floor cover up your inadaquecy Quote Link to comment Share on other sites More sharing options...
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