Andy when I moved here many moons ago I had 2 old fanciers one and four gardens away. And the only thing they used was Epsom salts and bicarbonate soda . I know one thing for sure it blow the back end off the birds . :lol: :lol:
I think most of the fanciers reading this topic will be thinking the bird has . But I think you must give the seller the chance to replace the bird or give you a refund.