I have usually leapt to their defence because I've had a good service from them in the past, but I ordered some stock before Christmas and didn't receive aything for three weeks. No paperwork, no receipt or anything I ordered. Not surprisingly they processed my payment within 48 hours. I rang after 3 weeks and was told they had been out of stock of the products, which I dont believe for one minute. I asked for a full refund which was met with a huge bad attitude, and 7 weeks later I'm still waiting. I will no longer defend this company, their recent treatment has been despicable. Lee