Blue Tooner Posted April 5, 2012 Report Posted April 5, 2012 I am having serious problems when assigning our members rings. The first five or six clocks were fine. After that I have had real problems when synchronising the clocks. Tonight I assigned 88 rings to one member and when I tried to synchronise them it deleted all his ets rings. I then re-assigned them and it then deleted all his birds from the clock and the software. The next member had 130 rings to assign when I synchronised his clock it deleted 98 0f his ets rings. So that is over four hours of work for nothing. I spoke to Unikon about this a week or two back and was told they could not give me technical support as we were using eastcoast software. I spoke to Bill Pearson at ECS and sent him our data on a zip file for him to comb through and he assured us that everyting was as it should be with the software. So now we are two weeks from the start of the season and basically we have nowhere to turn to. I used to cringe when people were derogatory about the introduction of ETS but now think they had ESP..
ovy1255 Posted April 6, 2012 Report Posted April 6, 2012 only help i can give is make sure all running races have been read off ===backup your manager system so if it goes tits up you can restore---add only one ring and if your system is like unikon it will tell you it needs a synk on home page .the clocks arnt being used at other clubs are they?understand your urgency ----hope someone can help you.
Blue Tooner Posted April 6, 2012 Author Report Posted April 6, 2012 only help i can give is make sure all running races have been read off ===backup your manager system so if it goes tits up you can restore---add only one ring and if your system is like unikon it will tell you it needs a synk on home page .the clocks arnt being used at other clubs are they?understand your urgency ----hope someone can help you. I have started from scratch this year by clearing all clocks. I have also re installed the software so basically I was starting with a blank canvas but after assigning rings to a few clocks successfully it started to go haywire again. I will be trying a different way of doing things tonight thanks to REG on this site, hopefully this will do the trick.
budgie Posted April 6, 2012 Report Posted April 6, 2012 Wait till you start looking for replacement printers and batteries.
airdrie2 Posted April 6, 2012 Report Posted April 6, 2012 do you not need to clear every clock first before putting any birds into the system
PIGEON_MAN Posted April 6, 2012 Report Posted April 6, 2012 If you can get hold of him try Pompey Mick on here hes a expert using the Ecs with Unikon.
jake12 Posted April 6, 2012 Report Posted April 6, 2012 I have had all the problems that you mention with our Club Profi systems.I would guess that your computer is running on VISTA.I have often contacted them about the problem and got no where. I am no expert on computers but I reckoned the problem was in the program as did not seem to run as well on Vista. as it did on the Windows program XP. I noticed a few years back the start of the set up for Manager asked if you were running VISTA or XP before you loaded the drivers.The following steps may seem a bit of a bother, but soon you will get the hang of it and at least you will not lose all your hard work.When you do a number of clocks and then start getting trouble. CLOSE THE PROGRAM AND SWITCH OF BASE STATION, then swich on the Base and prog. This seems to refresh it and it only takes a minute. I will take you through my way of working this system and hope that you may find something of use to help with your problems. LETS SAY I AM DELETING SOME BIRDS AND ADDING SOME TO (TOMS CLOCK).First go to SETUP, then press BACKUP. Get used to doing this and it will save you losing all your hard work.We bring up (TOMS) DATA, check the rings are showing years in DESCENDING ORDER, if not press the bar above the first ring that says ASSOC RINGS until they areWhen The required rings have been deleted, edited or new birds added, SETUP then BACKUP again.Now Synchronise the clock. If this works go to your Base Station (Which has TOMS clock in it) and start to assign any new rings. Synchronise again. If the clock or Database does lose rings, GO TO SETUP then LOAD BACKUP and the file that opens will show all backups with date and time. Go to your last backup and open. (MESSAGE SAYS THIS WILL DELETE PRESENT DATABASE) OK and it will then load that File and re-instate the database to before you lost your work. The file you want will normally be the very bottom, but just check date and time.It will be easier if you contact me with any problems as you find them and I will do my best to help you. GOOD LUCK
ALF Posted April 6, 2012 Report Posted April 6, 2012 I have started from scratch this year by clearing all clocks. I have also re installed the software so basically I was starting with a blank canvas but after assigning rings to a few clocks successfully it started to go haywire again. I will be trying a different way of doing things tonight thanks to REG on this site, hopefully this will do the trick. AYE REG IS A GOOD GUY STUART HOPE YE GET SORTED PAL I have had all the problems that you mention with our Club Profi systems.I would guess that your computer is running on VISTA.I have often contacted them about the problem and got no where. I am no expert on computers but I reckoned the problem was in the program as did not seem to run as well on Vista. as it did on the Windows program XP. I noticed a few years back the start of the set up for Manager asked if you were running VISTA or XP before you loaded the drivers.The following steps may seem a bit of a bother, but soon you will get the hang of it and at least you will not lose all your hard work.When you do a number of clocks and then start getting trouble. CLOSE THE PROGRAM AND SWITCH OF BASE STATION, then swich on the Base and prog. This seems to refresh it and it only takes a minute. I will take you through my way of working this system and hope that you may find something of use to help with your problems. LETS SAY I AM DELETING SOME BIRDS AND ADDING SOME TO (TOMS CLOCK).First go to SETUP, then press BACKUP. Get used to doing this and it will save you losing all your hard work.We bring up (TOMS) DATA, check the rings are showing years in DESCENDING ORDER, if not press the bar above the first ring that says ASSOC RINGS until they areWhen The required rings have been deleted, edited or new birds added, SETUP then BACKUP again.Now Synchronise the clock. If this works go to your Base Station (Which has TOMS clock in it) and start to assign any new rings. Synchronise again. If the clock or Database does lose rings, GO TO SETUP then LOAD BACKUP and the file that opens will show all backups with date and time. Go to your last backup and open. (MESSAGE SAYS THIS WILL DELETE PRESENT DATABASE) OK and it will then load that File and re-instate the database to before you lost your work. The file you want will normally be the very bottom, but just check date and time.It will be easier if you contact me with any problems as you find them and I will do my best to help you. GOOD LUCK AYE UNIKON URNAE GREAT AT HELPING SOMETIMES BUT AS LONG AS WE ALL HELP EACHOTHER WE WILL BE OK :emoticon-0167-beer: :emoticon-0167-beer:
Guest Rangeview Posted April 17, 2012 Report Posted April 17, 2012 Not familiar with your Ecs software. However with windows.... use explorer to locate the .exe file for your programme. Rt click on this and in the drop down menu - Select properties. Select compatability select the check box and then the version of windows you know it worked under - win 95/winxp etc. Good luck! Ian
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