unikon faulty systems

[robbie]

For the second time this year our club has expierenced a serious malfunction with our unikon systems, everything looks fine , birds marked on a Friday night, clocked in Saturday . but when clock goes to be struck off at club house pigeons are being printed off without any arrival time, a replacment clock is being issued to any fancier expierencing these problems, but our clubs members are fast loosing confidence in this system and can anyone blame them

[PIGEON_MAN]

Hi Robbie,Could you please tell me if it was all of the members clocks that failed to show arrival times,can you also remember if there was a code number on the sheet where the clocking times should have been,something like LC3.

[Fair Play]

One of our members had a faulty ring reader had it replaced and all seems to be ok

[robbie]

Hi Robbie,Could you please tell me if it was all of the members clocks that failed to show arrival times,can you also remember if there was a code number on the sheet where the clocking times should have been,something like LC3.

 

no just one member last time mine this  click on link to see arrival print out

http://s302.photobucket.com/albums/nn91/Robbie105/?action=view&current=Picture3002.jpg

[Guest IB]

John McGarry (Johnny Bhoy) is seeing Dougie Bald about the very same thing today, his pigeons are clocked too but with no times. Hopefully he will have the answer?

 

Had problems with clcoks in our club over past couple of races, but mostly down to members not adopting strict enough discipline.

 

(1) Clock MUST be struck off after each race, whether you've timed or not;

 

(2) Before going to Marking, put pocket clcok in loft clock and if trainers come up on it, make sure that all trainers are deleted - go to marking with a 'clean' clock. Same on race day, after timing in, and before going to clock checking, check first that you have no trainers, and if you have, delete them.

 

Hope John can help solve your problem.

[robbie]

John McGarry (Johnny Bhoy) is seeing Dougie Bald about the very same thing today, his pigeons are clocked too but with no times. Hopefully he will have the answer?

 

Had problems with clcoks in our club over past couple of races, but mostly down to members not adopting strict enough discipline.

 

(1) Clock MUST be struck off after each race, whether you've timed or not;

 

(2) Before going to Marking, put pocket clcok in loft clock and if trainers come up on it, make sure that all trainers are deleted - go to marking with a 'clean' clock. Same on race day, after timing in, and before going to clock checking, check first that you have no trainers, and if you have, delete them.

 

Hope John can help solve your problem.

 

i spoke with dougie bald today after race and he does not know what is causing this problem, ha has been instructed fron unikon to issue a new clock to members who are expeirencing this fault, but he did tell me, that the fault is all coming from a certain batch of clocks

[alex wight]

We had a similar problem. What the answer was to our problem was: the fancier had not put his clock into the base station prior to the birds arriving home, resulting in the base station not knowing that he was at the race. You MUST put your clock in the base station before ANY birds arrive home. The bird will time into the base station, and will show an arrival time, however it wont show on the print out. Solution was to print an arrival sheet straight from his base station showing all the required information, and this was accepted by our members, dont know about fed or national races accepting it as the rules arent clear enough. Hope that helps a little.

[shelly]

robbie its a bit silly leaving members details on the result sheet name, address, club, even is contact number !!

come on anyone can gain from this info and im sure myself wouldnt want my details flying around the net like this.

[billymac]

IT"S HIS OWN DETAILS NOBODY ELSE"S!

[robbie]

robbie its a bit silly leaving members details on the result sheet name, address, club, even is contact number !!

come on anyone can gain from this info and im sure myself wouldnt want my details flying around the net like this.

 

Appreciate the concern, but this info is ready available thru numerous locations , phone book, voters role,etc ,if someone is desperate enough they will find details to anything ,anywhere anytime.

[Guest IB]

We had a similar problem. What the answer was to our problem was: the fancier had not put his clock into the base station prior to the birds arriving home, resulting in the base station not knowing that he was at the race. You MUST put your clock in the base station before ANY birds arrive home. The bird will time into the base station, and will show an arrival time, however it wont show on the print out. Solution was to print an arrival sheet straight from his base station showing all the required information, and this was accepted by our members, dont know about fed or national races accepting it as the rules arent clear enough. Hope that helps a little.

 

Thats a helpful one. Another one to watch in future.

[Pompey Mick]

One of my members had a 'NO RACE DATA'  print out this week.  It would seem his pad wasn't connected properly to his clock, luckily he was a bit off the pace and has hopefully learnt by his mistake. Unikon always say to check your pads with an ETS ring after setting up for the race.

Another lesson learnt in the learning curve following the one we had last week when members had uncleared National races in their clocks which meant that birds were 'locked in'.

[sapper756]

One of my members had a 'NO RACE DATA'  print out this week.  It would seem his pad wasn't connected properly to his clock, luckily he was a bit off the pace and has hopefully learnt by his mistake. Unikon always say to check your pads with an ETS ring after setting up for the race.

Another lesson learnt in the learning curve following the one we had last week when members had uncleared National races in their clocks which meant that birds were 'locked in'.

 

Both, human error, not the system, when you first switch your base station on and insert your clock, it tells you how many pads are connected, People need to learn how to use it properly before relying on it It,s the same in our club, members are scared to touch the base station during a race,  It all takes time and confidence Good luck

[alex wight]

You can strike of a race if it has been set up on another system ie nationals. Just follow the normal procedures of striking off. Do this before you start marking as if you do it half way through,  you need to switch off the system to come out of race marking mode, and switch back on to strike off. Once you,ve struck off you switch off then on again and carry on marking. Hope this helps, these are situations i,ve faced and managed to work through. Its a very good system and there is a lot to learn to fully understand it(secretaries), for the normal fancier it is straight forward.

[billymac]

 

i spoke with dougie bald today after race and he does not know what is causing this problem, ha has been instructed fron unikon to issue a new clock to members who are expeirencing this fault, but he did tell me, that the fault is all coming from a certain batch of clocks

 

Don"t  think many members have grasped the original point of this thread,this fault was not the fault of any member.

unikon have identified a potential fault in a batch of clocks with serial numbers between 29000 & 31000.

problem is they cant/wont tell you what the fault is.

if this problem had occurred in car manufacture,the vehicles would have been recalled and the faulty part replaced free of charge.

it would appear that potentially faulty clocks are not being replaced until they actually go faulty.

with so many national races taking place at this time of year,would you be happy getting home a fancied bird which could possibly be winning you hundreds or even thousands of pounds,only to find it hasnt in fact been timed in.

i would be very unhappy,especially if i had been told months earlier by the manufacturer that this potential fault had been identified,and could affect my timing system at any time.

dosen"t fill you with much confidence!.

i haven"t posted this to get at anyone,but merely to point out that most replies have been along the lines of outlining how the system should be set up and operated when the original thread was about an already identified fault in clocks with the serial numbers stated above.

all our club clocks fall within the group concerned.

in my opinion all our club systems should be replaced.

W. Mclaren secretary Tillicoultry Homing Society(robbie - vice president)

[frank-123]

 

Both, human error, not the system, when you first switch your base station on and insert your clock, it tells you how many pads are connected, People need to learn how to use it properly before relying on it It,s the same in our club, members are scared to touch the base station during a race,  It all takes time and confidence Good luck

 

just on your first point there sapper it will tell you how many pads are connected even if they are faulty

last year i had a nick in the cable the base station said  the pads were connected but my birds never timed

check with a spare ring everytime you set up for a race or training just to check its working

 

we had a problem at our club on friday my clock was not run off the previous week caused a bit of bother

kept saying programme failed when marking birds think it was more to do with the new update i think

 

[Guest IB]

 

Don"t  think many members have grasped the original point of this thread,this fault was not the fault of any member.

unikon have identified a potential fault in a batch of clocks with serial numbers between 29000 & 31000.

problem is they cant/wont tell you what the fault is.

if this problem had occurred in car manufacture,the vehicles would have been recalled and the faulty part replaced free of charge.

it would appear that potentially faulty clocks are not being replaced until they actually go faulty.

with so many national races taking place at this time of year,would you be happy getting home a fancied bird which could possibly be winning you hundreds or even thousands of pounds,only to find it hasnt in fact been timed in.

i would be very unhappy,especially if i had been told months earlier by the manufacturer that this potential fault had been identified,and could affect my timing system at any time.

dosen"t fill you with much confidence!.

i haven"t posted this to get at anyone,but merely to point out that most replies have been along the lines of outlining how the system should be set up and operated when the original thread was about an already identified fault in clocks with the serial numbers stated above.

all our club clocks fall within the group concerned.

in my opinion all our club systems should be replaced.

W. Mclaren secretary Tillicoultry Homing Society(robbie - vice president)

 

Quite right, Bill. I thought the fault was being put down to the way the system was being used.

 

Laurieston club falls within those serial numbers too.  I've left a message on Jacko's phone about it.

 

You will be happy to know the Law also agrees with you that the equipment should be replaced:-

 

http://www.berr.gov.uk/consumers/fact-sheets/page38311.html

 

Sale of Goods Act Quick Facts

 

Subject: Sale of Goods Act, Faulty Goods.

 

Relevant or Related Legislation:  Sale of Goods Act 1979. Supply of Goods and Services Act 1982. Sale and Supply of Goods Act 1994. The Sale and Supply of Goods to Consumers Regulations 2002.

 

Key Facts:

Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).

 

Goods are of satisfactory quality if they reach the standard that a reasonable person would regard as satisfactory, taking into account the price and any description.

 

Aspects of quality include fitness for purpose, freedom from minor defects, appearance and finish, durability and safety.

 

It is the seller, not the manufacturer, who is responsible if goods do not conform to contract.

 

If goods do not conform to contract at the time of sale, purchasers can request their money back "within a reasonable time". (This is not defined and will depend on circumstances)

 

For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).

 

The last part answers your point about losing in a race. You could claim any loss in damages action against the firm. In my view, given the prime purpose that this equipment is used for, not to replace it as soon as the fault became known, also amounts to negligence.

[frank-123]

as its not faulty then i guess your post won't count ib

it might go faulty and will be replaced if it does

quite poor i agree thought more of unikon

[Guest IB]

as its not faulty then i guess your post won't count ib

it might go faulty and will be replaced if it does

quite poor i agree thought more of unikon

 

Think you'll find it does , Frank. Any equipment sold with a potential fault that stops it doing the job its supposed to (the inherent fault), does not meet the 'quality' or the 'fit for purpose' criteria.

 

Also good practice followed in the business world is immediate recall and replacement, free of charge. You are right, Unikon's handling of this is quite poor, by any standard.