I ARRANGED FOR 4 YBS TO BE PICKED UP LAST WED AND TO BE TAKEN TO WALES,,, SURPRISE SURPRISE DINT SHOW.. NO PHONE CALL OR NOTHING.. THEN I WAS PROMISED THEY WOUKD BE PICKED UP ON THURS. THEY PICKED THEM UP ON THURS AT 7.10PM.... RATHER STRANGE TIME... IT GETS BETTER THAN THAT. THE DRIVER SAID THAT HE STILL HAD 2 GO TO STIRLING WHICH IS AN 1HR 30 M DRIVE FROM ME.. THEN UP TO PETERHEAD THAT NITE WHICH IS FURTHER 3-4 HRS.... THEN ALL THE WAY BK DOWN TO NEWCASTLE.... FRIDAY CAME AND WENT NO BIRDS ARRIVED,,, SAT CAME AND WENT NO BIRDS... I PHONED THEM AND THEY PROMISED ME THAT THEY WOULD ARRIVE ON SUNDAY AND THAT THEY HAVE BEEN FEED, WATERED AND BOXES CHANGED... SUNDAY 3PM BIRDS FINALLY ARRIVE IN WALES... BOXES OPENED, BIRDS SOAKED IN DROPPINGS, DEHYDRATED, BASICALLY LUCKY TO BE ALLIVE,,,,, THATS 4 DAYS IN SAME BOX , NO FOOD , WATER.. DISGRACEFULL... AND THEIR ADVERT STATES IN BLACK AND WHITE, ""GUARANTEED SAME DAY OR NEXT DAY DELIVERY.... ITS A SHAMBLES.... DNT EVER USE THEM.....