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Posted

Hi Dougie

 

I asked for a donation to put up for sale for H 4 H guess what

lol times are hard ;) but I'm sure they helped this great cause :)

Posted

Hi Dougie

 

I asked for a donation to put up for sale for H 4 H guess what

 

Ian

 

 

Yir waiting on it coming in, :emoticon-0136-giggle:

 

Surprised with a multi million pound company couldnt give something to this great cause. :mad:

Posted

The new site looks alot better.As it shows wheather an item is in stock.I think the problem is there delivery system.I put in a large order in November 2009 and paied for a 24 hour delivery.I rang a week later,and the lady I spoke to said I should have read the print more carefully.As it state that it is 24 hours from when it leaves the warehouse.After another week I rang,and was told that my order still had not left because they had been unable to complete it.In the order I had ordered blue and red clip rings.But red were out of stock,so rather than send the order,they were waiting for new stock to arive. Deb

Posted

The new site looks alot better.As it shows wheather an item is in stock.I think the problem is there delivery system.I put in a large order in November 2009 and paied for a 24 hour delivery.I rang a week later,and the lady I spoke to said I should have read the print more carefully.As it state that it is 24 hours from when it leaves the warehouse.After another week I rang,and was told that my order still had not left because they had been unable to complete it.In the order I had ordered blue and red clip rings.But red were out of stock,so rather than send the order,they were waiting for new stock to arive. Deb

 

same happened to me i cancelled the order

Posted

Despite many weeks waiting for paperwork then a refund, I sent them an email yesterday about my refund. They responded this morning apologising and confirming that the refund has been done. The result is right just the way it happened was very frustrating.

 

If you are to use this company, the only advice i can give is make sure the items are in stock before you pay, and if something goes wrong, keep on top of them!

 

Lee

  • 1 month later...
Guest challengerlofts
Posted

Finally I have it back my money on the same day of our Blackpool Show (Jan. 2011). It's really nice, that they start taking back the money of the customers. Just keep follow up your money, for sure they will have it back like what they did it to me. :)

Posted

As I have said before, the quicker they get gone the better for all concerned. I find it amazing how a lot of these crap firms like to blame the Customers or their Suppliers. Funny how it never seems to be their fault. They forget that they are some one's Customer and like to be treated properly with value for money and prompt courteous service. I hope they will learn some lessons from their experiences with this Company.

Posted

I forgot to say that, credit where it is due, I recently purchased from Solway Feeders this firm were a pleasure to do business with. I got exactly what I ordered quicker than I expected and the goods were spot on. Perhaps Boddy and Ridewood should go and ask these people for some advise on customer relations.

Posted

silence speaks volumes b&d used to come on and try to

defend themselves now they don't even bother ,maybe they

will reply in two or three weeks time :emoticon-0138-thinking: :emoticon-0138-thinking:

Guest Tooshy Boy
Posted

silence speaks volumes b&d used to come on and try to

defend themselves now they don't even bother ,maybe they

will reply in two or three weeks time :emoticon-0138-thinking: :emoticon-0138-thinking:

FORGET ALL ABOUT THEM THEY ARE CRAP./// :egyptian:

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