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Posted

Can any one tell me if he got fixed up with his account to get logged on again, he has been trying from Sunday night, but still no further forward.  :)

 

Any help to get him back on would be much appreciated from Dave.  :)

Posted

DOUGIE TELL HIM TO CLEAR HIS CACHE AS THAT COULD STOP HIM GETTING BACK IN

Posted

 

Youve lost me Brian,  :-/

 

what,s new ;)

 

at the top of the screen next to portal, there is a search box.if you click on that, it will open up another section, where you insert the members forum name, ie Dave W, and press search, if his account is in operation, you should get his info up, if no search found, then I would suggest he is still logged off :-/ hope this helps m8 ;)

Posted

Dougie, I have just went into the home page and clicked on Distance Fanatic, because that is blue, which was the colour Dave was, I went to page 4 where I found DAVE W, clicked on his name, and his details came up, according to this, he is offline and last on 28th Feb, but does not say his account is disabled :-/ hope this helps

Posted
A think this is something for Admin to try and solve Brian,  :)

 

would agree m8, can you email Dave? if so I can give you fifers email address for him to get in touch ;)

Posted
Dougie, I have just went into the home page and clicked on Distance Fanatic, because that is blue, which was the colour Dave was, I went to page 4 where I found DAVE W, clicked on his name, and his details came up, according to this, he is offline and last on 28th Feb, but does not say his account is disabled :-/ hope this helps

 

Thats when he was last on mate, Sunday night, he has tried since and keeps getting the 10 min rule for trying to log on again, i will phone him and let him no mate, thanks for yer help.

Posted

 

Thats when he was last on mate, Sunday night, he has tried since and keeps getting the 10 min rule for trying to log on again, i will phone him and let him no mate, thanks for yer help.

 

pm,d you m8 ;)

Posted
Can any one tell me if he got fixed up with his account to get logged on again, he has been trying from Sunday night, but still no further forward.  :)

 

Any help to get him back on would be much appreciated from Dave.  :)

 

any joy ::)

Posted

 

Ave sent him info by email mate, thats been since Sunday he has been trying to log on, not good enough,  >:(

 

does he know fit to doo, ;D

Posted

 

Yes as far as a now Erch, but he keeps on getting the 10 min from logging on again,  :-/

 

if someone else in his family has another email address, could he not try reregistering with a new user name? :-/

Posted

 

if someone else in his family has another email address, could he not try reregistering with a new user name? :-/

 

Will he be allowed coming from the same IP address mate,  :-/

Posted

 

Will he be allowed coming from the same IP address mate,  :-/

 

Yes I believe there are others on this site, who have more than one family member on PB all from  the one IP address, but need seperate email addresses, for validation, maybe admin can confirm this :-/

Posted

 

Yes I believe there are others on this site, who have more than one family member on PB all from  the one IP address, but need sperate email addresses, maybe admin can confirm this :-/

 

yes families often use the same ip. his DJW one has been lost with the server its just a number now and we cant get it back, one he re registers we can put his DJW back with a - or something, if he wants, wont be long now until our new software gets up and running ,and sorts all this out, its getting worked on now,

Posted

 

it comes up saying wrong password,theres a few having the same problem

 

are they puting in the right password, why dont they click on "FORGOT PASSWORD"  and that should send them a new one, by e=mail

Posted

i have been getting that for 3 weeks or so now , but fortunatly have left it for a while and when came back it worked .

 

keeps giving you the 3 chances then i p blocked

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