Ets Clocks

[T_T]

Hi Folks,

Yesterday I plugged my ETS (Benzing M1) clock into the power supply and it came up "This clock needs attention, contact the agent". I have done that and Jim tells me to send the clock to him and he will send it to be checked over back to the company in Austria. Jim is a top man on these clocks but surely when it goes wrong it dosn't have to go abroad for repair everytime. We have 5 races left doubtful if I'll see it again before yb racing.

[dms5686]

After sales service with ets systems very poor

[Guest TAMMY_1]

After sales service with ets systems very poor

Have to say any trouble with Bricon and Mark Palmer is always on the ball with help and advice

[T_T]

Jim Savage I think can only do what anybody else can do but he's always been there for me with advice but it's just a shame he's the only agent I know of and it gets very frustrating because of this in getting things done and moreso when a clock HAS to be sent abroad.

[Roland]

Jim is an absolute gem. OK maybe his hands are tied sometimes but one knows he is - and will be doing his utmost 100% ... Unlike Unikon where after sales etc. are none existent.