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re:amtrak...wot a joke


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Posted

today i was due to have some birds picked up from a flyer off this site by amtrak!

after numerous calls around their depots/offices i now find out that my request yesterday to have birds picked up wasnt going to happen because  as the guy in the cardiff depot says(they shouldnt have told u that next day they,d be picked up)

???thought thats wot they home page says ...quality next day delivery?..

so this now has been the 2nd time in a row that they have messed me about .

only the other week they did the same to me!!

i feel sorry for the person whom i bought the birds off..waiting there for amtrak to arrive.

i can but only appologise to him.

i know that all the shouting and raving to amtak wont make an ounce of good but it makes ur blood boil how pathetic their sevice in some area,s can be.

wot a way to run a business...........sorry about the rant........paul. :( :( :(

Posted

it took longer for me they took 5 days to collect them and 2 days to get them to me arrived today they said they had been feed and watered what a joke

Posted

Yes and they have now put their prices up so you pay more for the cock ups that they make, what a service if they only did pigeons they would have gone bankrupt by now.

Posted

we can only speak persoally in that we have never had 1 single problem with amtrak in over 20 years

but a good friend of ours sent 6 birds off last week and they didnt arrive at the destination the next day

after several phone calls they were located in a holding depot in birmingham and fortunatly one of the work force was a fancier and he looked to them until other arrangments were made

Posted

it maybe in certain area,s....im disgusted wot i had to go about yesterday to find out wot was happening.....even head office didnt fone me back when i made a complaint.telling them. its the 2nd time in a row..in a matter of weeks. :(

Posted

Amtrak is a load of crap!!!  I wanted a bird picked up from Newcastle, a few weeks back, and they say all the bullshit about next day and also same day delivery service.  Get on this one! I phoned them on a friday, and they told me that the only time they collect birds, is between Monday-Thursday and if I wanted it for the next day (Saturday)  I would have to pay over £40!  There are a waste of space!. >:(  

 

 

 

 

 

Steve. :)

Posted

From what I have been told by a few people, that they don't get fed or watered, they are just put in that small shitty thing that they call a box! and left on a back of some van, from the collection point, to where there are dropped off!

it took longer for me they took 5 days to collect them and 2 days to get them to me arrived today they said they had been feed and watered what a joke

 

 

Posted

i was told by the cardiff depot ...they aint allowed by company rules to open ANY parcels .....i think they have rules unto themselves.

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