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Posted

Have been using Bucktons High Speed mixture for some time now,which i believe to be a product of the highest quality.But the last three bags i purchased were contaminated with a high percentage of wheat.Reported the arising issues to Bucktons stating batch number and expiry date, and have to say have been delighted with the response from them.Almost immediately they responded stating they treat complaints very seriously and would fully investigate any complaints.Anyway although no conclusive evidence of contamination was found, they will courier a free bag of Bucktons high speed as a measure of good will and will receive it tomorrow.Well done Bucktons. :) :) :)

Posted
Have been using Bucktons High Speed mixture for some time now,which i believe to be a product of the highest quality.But the last three bags i purchased were contaminated with a high percentage of wheat.Reported the arising issues to Bucktons stating batch number and expiry date, and have to say have been delighted with the response from them.Almost immediately they responded stating they treat complaints very seriously and would fully investigate any complaints.Anyway although no conclusive evidence of contamination was found, they will courier a free bag of Bucktons high speed as a measure of good will and will receive it tomorrow.Well done Bucktons. :) :) :)

 

Any thing for a free bag of meat,  ;D ;D ;D ;D ;D your right mate, if its not correct get the problem fixed oot.  ;)

Posted

 

Any thing for a free bag of meat,  ;D ;D ;D ;D ;D your right mate, if its not correct get the problem fixed oot.  ;)

 

Just goes to show mate that it pays to complain. ;) ;) ;)

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