Pigeon Tracker - A Response

[PigeonTracker]

As most will have known by now, Pigeon Tracker come under some pretty scathing and unwarranted attack over the past few days by some  who haven't really put any thought into what they've said before pointing the blame at the couriers, and more importantly Pigeon Tracker for delays in delivery.  

 

There are certain facts that are beyond a couriers control and will always govern delivery times and even dates..

 

Traffic:

 

Traffic Jams are a fact of life, from a 5 minute queue to a five hour jam, roadworks and so on, there is nothing anyone can do about them one thing we'd ask fanciers not to do, please don't blame a courier for delays due to a traffic issue, they aren't our doing and are beyond our control..

 

Speed Limits:

 

There are now more speed cameras in the UK than anywhere in the World per capita, a courier cannot risk repeat offences or risk losing drivers and or even their business's.  Please respect the fact the courier has to drive within the speed limit, or as near to it, and avoid pressuring them into breaking the law..

 

Non Fancier interaction:

 

Non fanciers who find birds don't often respond well to the fact they feel they've been lumbered with a problem they can do without.  They are often rude and often non co-operative,, Pigeon Tracker make sure the non fancier knows how important a role thy play and so should you as a fancier, after all, it could be YOUR bird they are holding.

 

The Biggest Problem:

 

By far the biggest contributing factor to delays over a trip is the fanciers preperation for the delivery either as a seller, or a fancier returning a bird.   Couriers should only need to stop at a pickup point, knock the door, take the bird off the customer and off they go.   If this is done then it adds just a minute or so to the delivery route which might already be plagued by traffic problems.

 

I'm going to give you an example of just how important a part the fancier/breeder/seller plays in the destiny of their own deliveries, and I'll use a fictitious example from Cardiff as the example.  Here's how the problem starts.  The courier arrives to find the customer has yet to get his birds ready so has to wait, lets say for this example, at least 25 minutes for the birds to get on the van for the delivery.   This 25 minutes might not sound much, but there's more.  What if ALL customers created the same delay?  Say there were 15 customers in this example.  15 customers times by 25 customers adds up to an incredible 6.25 hours extra time to the delivery run,.  Some couriers only do a 10 hour day so work it out, this leaves the courier with only 3.75 hours of delivery dropping time which, if scattered over a wide area is going to be nigh on impossible.

 

It doesn't stop at the six or more hours though, it gets worse.  Even with one delay of 25 minutes such as experienced by me by my fictitious customer this could lead to a snowball effect.  The delay could mean I now hit rush hour traffic, or it could be  school time, for just two examples.  Traffic at these times is chaos and can add anything up to a couple of hours therefore now making us theoretically 2 and a half hours late.

 

A perfect example of a what a pick up or drop off should be like Mrs.X from Glasgow, (after I typed from Jims home).  She had the bird ready in her box and even though we offered one of ours as they were fresher it still only took a minute or so to get the pigeon on board and our driver on his way.

 

Its not too much to ask to have the fancier to get his birds ready and to prevent delays.  You wouldn't be able to phone up any other couriers and expect them to wait anything up to 45 minutes while the fancier goes to his lofts, gets the birds boxed one by one.

 

So in a nutshell please work with us to help us provide you with the service you require, please prepare your pigeons beforehand.  It's easy to make up 25 minutes lost time, not so easy to make up for 6 and a half hours, that just snowballs on and on.  

 

Thanks everyone,

 

Yours in Sport

 

Jamie,

Pigeon Tracker

 

 

 

 

[Guest shadow]

As most will have known by now, Pigeon Tracker come under some pretty scathing and unwarranted attack over the past few days by some  who haven't really put any thought into what they've said before pointing the blame at the couriers, and more importantly Pigeon Tracker for delays in delivery.  

 

There are certain facts that are beyond a couriers control and will always govern delivery times and even dates..

 

Traffic:

 

Traffic Jams are a fact of life, from a 5 minute queue to a five hour jam, roadworks and so on, there is nothing anyone can do about them one thing we'd ask fanciers not to do, please don't blame a courier for delays due to a traffic issue, they aren't our doing and are beyond our control..

 

Speed Limits:

 

There are now more speed cameras in the UK than anywhere in the World per capita, a courier cannot risk repeat offences or risk losing drivers and or even their business's.  Please respect the fact the courier has to drive within the speed limit, or as near to it, and avoid pressuring them into breaking the law..

 

Non Fancier interaction:

 

Non fanciers who find birds don't often respond well to the fact they feel they've been lumbered with a problem they can do without.  They are often rude and often non co-operative,, Pigeon Tracker make sure the non fancier knows how important a role thy play and so should you as a fancier, after all, it could be YOUR bird they are holding.

 

The Biggest Problem:

 

By far the biggest contributing factor to delays over a trip is the fanciers preperation for the delivery either as a seller, or a fancier returning a bird.   Couriers should only need to stop at a pickup point, knock the door, take the bird off the customer and off they go.   If this is done then it adds just a minute or so to the delivery route which might already be plagued by traffic problems.

 

I'm going to give you an example of just how important a part the fancier/breeder/seller plays in the destiny of their own deliveries, and I'll use a fictitious example from Cardiff as the example.  Here's how the problem starts.  The courier arrives to find the customer has yet to get his birds ready so has to wait, lets say for this example, at least 25 minutes for the birds to get on the van for the delivery.   This 25 minutes might not sound much, but there's more.  What if ALL customers created the same delay?  Say there were 15 customers in this example.  15 customers times by 25 customers adds up to an incredible 6.25 hours extra time to the delivery run,.  Some couriers only do a 10 hour day so work it out, this leaves the courier with only 3.75 hours of delivery dropping time which, if scattered over a wide area is going to be nigh on impossible.

 

It doesn't stop at the six or more hours though, it gets worse.  Even with one delay of 25 minutes such as experienced by me by my fictitious customer this could lead to a snowball effect.  The delay could mean I now hit rush hour traffic, or it could be  school time, for just two examples.  Traffic at these times is chaos and can add anything up to a couple of hours therefore now making us theoretically 2 and a half hours late.

 

A perfect example of a what a pick up or drop off should be like Mrs.X from Glasgow, (after I typed from Jims home).  She had the bird ready in her box and even though we offered one of ours as they were fresher it still only took a minute or so to get the pigeon on board and our driver on his way.

 

Its not too much to ask to have the fancier to get his birds ready and to prevent delays.  You wouldn't be able to phone up any other couriers and expect them to wait anything up to 45 minutes while the fancier goes to his lofts, gets the birds boxed one by one.

 

So in a nutshell please work with us to help us provide you with the service you require, please prepare your pigeons beforehand.  It's easy to make up 25 minutes lost time, not so easy to make up for 6 and a half hours, that just snowballs on and on.  

 

Thanks everyone,

 

Yours in Sport

 

Jamie,

Pigeon Tracker

Here Here well said

 

 

[DOVEScot]

Jamie, I personally looked at starting a pigeon courier service and totally agree that the external factors make it near on impossible to carry out this service single handed even just covering Scotland would have been a hard task never mind the whole of the UK and Ireland.

And I stand by previous posts I do wish you all the best

 

You said you have been in business for over 30 years surely you have encountered all these problems before; traffic jams, road works, speed limits, delays and knock on effects etc

 

You said you have been a pigeon fancier for over 40 years so sure you have encountered problems with other fanciers, non fanciers, courier problems etc

 

I still think it is impossible for one man to take on this task no matter how good and dedicated they are to pigeons or their business, I think you are trying you best wholeheartedly to carry out a service that is way beyond one man.

 

If you are not able to arrive at a given window in time then you cannot expect some fanciers who have time schedules as well to be waiting around till you eventually show up no matter who or what is to blame, equally you cannot expect fanciers to have the pigeons boxed up ready to go when they are not sure when you may turn up.

 

This is a forum for members to air their views and other members to agree or disagree with them and whether we like it or not that is the way it is, we have to take the rough with the smooth or the praise with the flack as long as it is the truth

 

Regards

DOVEScot

[Delboy]

Jamie, I personally looked at starting a pigeon courier service and totally agree that the external factors make it near on impossible to carry out this service single handed even just covering Scotland would have been a hard task never mind the whole of the UK and Ireland.

And I stand by previous posts I do wish you all the best

 

You said you have been in business for over 30 years surely you have encountered all these problems before; traffic jams, road works, speed limits, delays and knock on effects etc

 

You said you have been a pigeon fancier for over 40 years so sure you have encountered problems with other fanciers, non fanciers, courier problems etc

 

I still think it is impossible for one man to take on this task no matter how good and dedicated they are to pigeons or their business, I think you are trying you best wholeheartedly to carry out a service that is way beyond one man.

 

If you are not able to arrive at a given window in time then you cannot expect some fanciers who have time schedules as well to be waiting around till you eventually show up no matter who or what is to blame, equally you cannot expect fanciers to have the pigeons boxed up ready to go when they are not sure when you may turn up.

 

This is a forum for members to air their views and other members to agree or disagree with them and whether we like it or not that is the way it is, we have to take the rough with the smooth or the praise with the flack as long as it is the truth

 

Regards

DOVEScot

 

Absolutely spot on

[Roland]

You know, when a courier / delivery man makes deliveries, for examples, Wilko's Plumbs, Windows etc. etc. we have a sheet that says (Sometimes) Call when within 30 minutes or so.

Not all of course and many Land lines and Mobiles.

Times niether are answered is amazing. Amount of times no one is there is unreal! Yet it is always the 'Delivery man's fault.

Some, believe it or not have left messages to the suppliers late at night to change the time to suit them. This is for a number of reasons.

Had one ignorant git that said after I phoned him - when I was delivering that is of course 'Don't you listen to your answrer machine'! After trying to explain that the times are arranged the day before, and nowt to do with the drivers etc. he says 'Well I'LL BE ABOUT 2 - 3 HOURS now, so you'll wait till I get there'!

I replied politely ‘Get expletive removed*** *expletive removed*, you can have it dumped on the road outside or phone for another time for delivery'. I was actually the driver’s mate and I did the phoning mapping etc. the driver was not too pleased lol.

The geezer asked who the hell did I think I was talking to'? I said a brain dead moronic cretin that had brown round his mouth for spouting too much crap, and that I was not bothering to deliver any way, so he could get stuffed'!

15 minutes his daughter rang to apologise spouting it was her Dad and he was busy blah blah etc. etc.

I said fine if you are there in 20 minutes in the garden when I drive by I'll stop, but keep thunder jaws on a leash. We went and I wasn't allowed out the lorry lol, and the cretin wasn't there.

Moral is that too many think we have nothing to do all year, except on one or two occasions, to pamper to their’ wishes.

My boss said I was right, but officially he had told Wilkinsons that I had been reprimanded .... they didn't believe that either, nor cared. Now if that geezer had said. 'Sorry mate thought you would be here at, as I had altered it etc.', then listen, I could have arranged possibly to go another way around to accommodate him. Not always possible of course, but would if possible.

[DOVEScot]

Roland, if you work with the public we have all experienced the pitfalls, from excellent salt of the earth to nightmare customers they pay for a service and within reason deserve what you are they paid for, if it is my problem I try and sort it, if it is an external problem then I try and explain it, if it their problem I try and sort it as best as I can. But you are right there is no pleasing some and the stories are vast, I had a guy 6' 7" and 27st wanting to stiffen me one night because he would not listen to reason, but not all the blame lies with the public there are some salt of the earth businesses that will do anything to help to nightmare businesses out there as well that could not give a toss and use every excuse bar themselves when things go pear shape :-/

[Mighty Flyer]

Keep up your good work PigeonTracker!

 

Ive used you a few times now and have never had such a polite, professional service. The driver's are always well presented, curtious and easy to get along with I understand you'l come under mishaps.....but the driver's or the office have contacted me to make me aware of the delay! I know id rather have a Pigeon fit and healthy and late...than early and half dead!!! It can be frustrating waiting in for a deliery/pick up...but the way I see it, it's only one day of your life. Give the Trackers a break!!

[Guest strapper]

i think pigeon tracker has to take the critics as well as the praise!

there is no good saying one company is better than others unless the actual facts are all on the table in front of us!

lets wait and give them all time to settle in and then make our true judgements ,then decide with ur pocket...wether it was worth it or not!

all the best.

[ChrisMaidment08]

me being me agree given chance james lot will improve but lets get real its only couple weeeks so think hard boys dont ruin what could be a life savwer to yiuerselfs  i can get birds delivered to anywere in scotland by bike oh yes quick fast exstreamly but alive maybe not time thats the future try giving it

[Roland]

True Dovescot.

Public eh! I was flogging on the doors yonks ago, when all around this cudesac people kept telling me, showing concern that I didn't knock a certain door... Husband was a wife beater with anti social and nasty habits.

Yes you guessed it, got there and completely forgot from 30 seconds before etc.

Lady came, I was polite, went through a quick rig ma roll and politely left and knocked the next door. Woman concerned if I had knocked her neighbours door… Which opened and man mountain stood there glowering at me.

I asked to be excused and went and belligently asked if he had a problem, and did want to speak to me. He squared a little and asked if I'd knocked his door... I stormed him and said yes, He try to make out his wife was upset! I told him I had been very polite, and he was a liar, that it WAS him that was upset, and told him a few home truths, not least that the WHOLE green heard him bullying and beating her regular. Further, I stated he ought to buy from me... and gave him a mouthful. He sort of apologised and shot of in quickly closing the door. Typical bully… Golly wish I was 20 odd again lol.

Some folks get a thing about 'Them being right' - as if hidden rights are attached, and automatically overstep the mark! Courtesy and etiquette with a splash of decorum works a lot better I feel.

Yes, sure you are paying for a service, but crap happens, yet being civil, listening makes a lot more sense.

Have never used any of these 'courier services' as of yet. Don't know which one I will use when I do, but expect a little banter and a cuppa will oil the passing like it did with Amtrack.

Golly already seen a post wishing Amtrack back eh! Golly short memories! Yes today’s news is tomorrow’s history.

I say let's them get settled and sort out their teething problems first before harpooning gets going.

So one get's upset, so what!. Golly the birds suffer more on some hold over’s and in some folks lofts.

Fine, if you happen to run a tidy ship, but reality stresses that not all and everything will always be hunky dory in the garden. Patience and understanding is needed here, or we may very well not have a courier at all!

Remember just a few short weeks ago when Amtrack went to the wall and the fears relayed then. Might be them fears materializes soon way some are spouting.

[jimmy_bulger]

hi jamie.

i am back in now i missed your phone call because i went out for a pint and watch the game.

still no reply to my pm.

jimmy

[rooster]

jamie can you get in touch you picked 3 birds up thursday , one  still not deliverd i have tried to phone you all day no answer ,sorry not good enough ,

[Delboy]

Keep up your good work PigeonTracker!

 

Ive used you a few times now and have never had such a polite, professional service. The driver's are always well presented, curtious and easy to get along with I understand you'l come under mishaps.....but the driver's or the office have contacted me to make me aware of the delay! I know id rather have a Pigeon fit and healthy and late...than early and half dead!!! It can be frustrating waiting in for a deliery/pick up...but the way I see it, it's only one day of your life. Give the Trackers a break!!

 

Jamie, is that you

[DOVEScot]

 

Jamie, is that you

 

[jimmy_bulger]

still no responce to my pm.

[Mighty Flyer]

 

Jamie, is that you

 

 

How immature! :@ I don't know Jamie personally, but what I do know is that they provide an excellent service, regardless what you believe!!

 

We're all entitled to our own opinions, so let me have mine without being childish about it.

 

 

[taffacre]

Dont want to take sides but used pigeon tracker and the service was very good.

[Guest cowboy]

came 2 pick up bird and yes he is right bird not ready and he could not even  have cup tea coss late because road work but owner pleaesd with  service as he got it next day and was  very happy  good service thanks 'Pigeon Tracker

[PigeonTracker]

i think pigeon tracker has to take the critics as well as the praise!

there is no good saying one company is better than others unless the actual facts are all on the table in front of us!

lets wait and give them all time to settle in and then make our true judgements ,then decide with ur pocket...wether it was worth it or not!

all the best.

One of the best posts I've read and of course we'll take critics on face value.  Most here have been those who either have no interest other than hi-jacking threads of pure mischief makers.  Most people with half a brain would know that nothing can be done about traffic jams, road crashes, and no matter how big or small you are there is little or nothing you can do about this, and no matter how you cut it you can never blame the courier unless they caused the jam in the first place.

 

Trust me, if I could have used the same trick Moses used with the red sea I'd have done that Wednesday.     

 

Response to DoveScot@

 

Pigeon Tracker isn't a one man band, we have plenty of resources but they are academic in these types of instances, traffic jams are the only time a ferarri is likely to be passed by a Robin Reliant.  As for business experience?  As much experience as I do have it can never prepare you for what's around the corner and it would be a fool who would say otherwise.  I learnt that in my first day.

 

We've done a pretty good job of things so far and the only blip being one caused by something outside of our control.  Being stuck in a traffic jam is any companies worst nightmare, it costs thousands with its knockon effects but in truth it is only the naive or ignorant that would ever blame the courier.

 

Pigeon Tracker is going from strenght to strength and with the help of the fancier we'll get even better and that's what its all about.   A few negative posts on a forum aren't going to get in the way that's for sure.  

 

As for being a fancier and knowing how fanciers are likely to react?  Yes I am a fancier and whilst I know we can be a fickle old bunch, I'm still wise enough to understand that things like traffic can be a problem and if a delay happens which is beyond the control of the courier then I shouldnt complain, even though I'd be lying if I hadn't sworn at the delivery driver for being late with me even though it probably wasn't his fault.  We're all human, and if we had the tool called hindsight we'd understand this.  The problem is that we don't posess hindsight and often air frustration before getting facts.

 

Life doesn't come with a manual, and neither does how to deal with the unexpected, its a learning curve and for one, Pigeon Tracker are all about learning and that can never be a bad thing.

 

To ChrisMaidment and the rest for the kind support and encouragement, and to the many that read this forum but don't post here, thanks for your custom and understanding, that's what counts to Pigeon Tracker and what its all about.

 

 

 

 

[Delboy]

This is the last I will say about my experience with Pigeon Tracker. I will state only facts and truths and then the fancier can decide himself.

 

1. Pigeon Tracker repeatedly told me lies . 2. They werent 2-3 hours late, they were 2-3 days late in collecting my pigeon. 3. They were at least one day late in delivering my pigeon.

 

Conclusion: Unreliable, untrustworthy company that I will never use again. This is not made up stuff to discredit a company, just facts as to what happened to me.I hope Pigeon Tracker sort themselves out and become a reliable pigeon courier company, because the fancy badly needs it.After all, with 14 vans on the road, the service could be alot better.It puzzles me that people dont want to hear about any failings this company has had. Anyway, that is up to yourselves, once bitten twice shy as far as Im concerned.

[oscar_]

can only speek for myself ,i work 30miles from home ,used to diffrent companys last week pigeontracker went around my home and work to make sure i recieved my pigeon in first class condition and in good time  

[DOVEScot]

One of the best posts I've read and of course we'll take critics on face value.  Most here have been those who either have no interest other than hi-jacking threads of pure mischief makers.  Most people with half a brain would know that nothing can be done about traffic jams, road crashes, and no matter how big or small you are there is little or nothing you can do about this, and no matter how you cut it you can never blame the courier unless they caused the jam in the first place.

 

Trust me, if I could have used the same trick Moses used with the red sea I'd have done that Wednesday.     

 

Response to DoveScot@

 

Pigeon Tracker isn't a one man band, we have plenty of resources but they are academic in these types of instances, traffic jams are the only time a ferarri is likely to be passed by a Robin Reliant.  As for business experience?  As much experience as I do have it can never prepare you for what's around the corner and it would be a fool who would say otherwise.  I learnt that in my first day.

 

We've done a pretty good job of things so far and the only blip being one caused by something outside of our control.  Being stuck in a traffic jam is any companies worst nightmare, it costs thousands with its knockon effects but in truth it is only the naive or ignorant that would ever blame the courier.

 

Pigeon Tracker is going from strenght to strength and with the help of the fancier we'll get even better and that's what its all about.   A few negative posts on a forum aren't going to get in the way that's for sure.  

 

As for being a fancier and knowing how fanciers are likely to react?  Yes I am a fancier and whilst I know we can be a fickle old bunch, I'm still wise enough to understand that things like traffic can be a problem and if a delay happens which is beyond the control of the courier then I shouldnt complain, even though I'd be lying if I hadn't sworn at the delivery driver for being late with me even though it probably wasn't his fault.  We're all human, and if we had the tool called hindsight we'd understand this.  The problem is that we don't posess hindsight and often air frustration before getting facts.

 

Life doesn't come with a manual, and neither does how to deal with the unexpected, its a learning curve and for one, Pigeon Tracker are all about learning and that can never be a bad thing.

 

To ChrisMaidment and the rest for the kind support and encouragement, and to the many that read this forum but don't post here, thanks for your custom and understanding, that's what counts to Pigeon Tracker and what its all about.

 

 

 

 

As far as was posted it was a one man band, you are the driver, the phone contact and the owner, sorry if I misunderstood :-/

You may have done the best job you can under the circumstances and respect your hard work and input but turning up at a customers at Taylors lofts 3.15 am, not turning up at all at Delboys is worth asking what went wrong or if this is going to be the norm  :-/

 

http://forum.pigeonbasics.com/v-post/b-gen/m-1220961260/q-13/

 

 

Back to the age old argument that we had with Amtrak, no courier will get 100% right, the good ones will learn and sort their mistakes, the others will fail time and time again :-/

 

You said it, I thought it.   Any company that risks mixing livestock with hardware are running a huge risk, I would not want to be that one customer who just happens to be the first one to get a crushed bird back as has happened many times with Amtrak.  Price should be irrelevant to the real fancier who cares for his birds, but this is the real world and price does have some importance, so dedicated couriers with good prices will always be the winner in my books.  

 

Most wouldn't have sat in the back of a van or truck with it stinking of turps or some other pungent if not toxic smell, most of us wouldn't have sat in the back of a van for 300 miles or more being bashed about by heavy boxes and so on, I'm betting that if you did then you'd not bat an eyelid at paying an extra couple of pound to ensure your birds never suffered the same, they have the same senses, if not more than us humans.

 

Off the soapbox, as said, pricewars aren't for us, we're only interested in providing a great service and will do our best to do so.  

 

Jamie

 

 

 

[PigeonTracker]

Do you know the one important factor your failing to say Mr. Haye, despite the delay, you've not once mentioned that your bird was in your keeping so in no situation to cause you concern other than a little inconvenience to yourself having to wait for us to pick up the bird for which we couldn't apologise enough for.

 

Your customer put it nicely when he candidly said, even though there was a delay he understood these things happen and that as the bird was in excellent condition when he recieved it on Saturday he had no problem whatsoever.

 

You were constantly kept up to date by our staff of the reasons behind the delays and we could do no more.  Despite the fact that the delays were beyond our control it seems your bitterness is unlikely to go away and that dissapoints me, but I have to accept that we aren't going to satisfy all of the customers all of the time so wish you well in finding a company that will go to the lenghts that we did despite everything.  

 

The important factor the good readers of this forum need to know is that despite your clear anger at us is that the pigeon was extremely well looked after once in our custody despite everything, and delivered with no loss but minor inconvenience to the new owner who fully understood that sometimes things simply are beyond the couriers control.

 

Your right on one thing, the fancier can decide for themselves whether they would use the amtraks of this world who don't feed or water the birds, don't have holding lofts throughout the country and would have returned the birds back to base for delivery a week later, either dead or at the least worse for wear, or whether they would choose a courier like Pigeon Tracker who would rather stay for 72 hours on one route to finish the task regardless of the conditions.  I know which one I'd choose.

 

I don't think I have to say any more on the matter, do you.  

 

 

[retired]

This is the last I will say about my experience with Pigeon Tracker. I will state only facts and truths and then the fancier can decide himself.

 

1. Pigeon Tracker repeatedly told me lies . 2. They werent 2-3 hours late, they were 2-3 days late in collecting my pigeon. 3. They were at least one day late in delivering my pigeon.

 

Conclusion: Unreliable, untrustworthy company that I will never use again. This is not made up stuff to discredit a company, just facts as to what happened to me.I hope Pigeon Tracker sort themselves out and become a reliable pigeon courier company, because the fancy badly needs it.After all, with 14 vans on the road, the service could be alot better.It puzzles me that people dont want to hear about any failings this company has had. Anyway, that is up to yourselves, once bitten twice shy as far as Im concerned.

 

I dont think its people not wanting to hear about negative feedback but every site you go on there is some negative comments i have seen everyone of the couriers slated over the last 5/6 days for various reasons.

 

I decided the best method is to judge on my own experiences with each and every company and without a doubt Pigeon tracker has been by far the best 'To me' at least although everyone is allowed an opinion and i do respect yours as i do everyones but maybe we should all judge on our own experiences.

 

 

[Delboy]

 

I dont think its people not wanting to hear about negative feedback but every site you go on there is some negative comments i have seen everyone of the couriers slated over the last 5/6 days for various reasons.

 

I decided the best method is to judge on my own experiences with each and every company and without a doubt Pigeon tracker has been by far the best 'To me' at least although everyone is allowed an opinion and i do respect yours as i do everyones but maybe we should all judge on our own experiences.

 

I totally agree with you, I have judged this company on my own experience.