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Guest strapper
Posted

lastnight had a phonecall to say ..its flying courriers here, we,ve got a pickup with you tomorrow, im ringing to ask will you be in tomorrow, i answered well as long as the driver phones me with a few hrs in advanced roughly what time he,ll be calling then thats fine...she answered well thats ok shouldnt be a problem?

well as the time is now 8.33 pm and now ive just recieved a phonecall from the driver asking can he pick up about  10pm tonite, ive told him in no uncertain terms NO!.

i told them ive been waiting all day for them without a phonecall ,and birds in the basket all day long.

so i feel sorry for the person they were going too, they will be later now receiving them...paul.

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Guest strapper
Posted

now ive just been rung once again and now they are asking can they call 10.20pm tonight??

this amazes me as 10pm wasnt appropriate how can 10.20 be?

Posted

Couriers do their best and we need them as much as they need us. a bit of leeway to help them do their job cant be a bad thing surely

Guest strapper
Posted

its not the lateness chris ,its the not knowing, hanging about ,no going about what i wanted to do.

im moving my daughter into a flat and they have put us a day behind now,

i think flyer would have a bit to say if i went out and they turned up after driving miles out of their way.

pigeon tracker has never let me down and ALWAYs keeps me informed of any alterations.

Posted

yep  think, do you want  birds delivered, or special delivery's small concerns trying to help

try doing it,  burst you ar-se

Guest strapper
Posted
Couriers do their best and we need them as much as they need us. a bit of leeway to help them do their job cant be a bad thing surely

 

i agree bob but 1 phonecall would make a world of a difference dont you think....if only to be kept in the picture...as you say cant be a bad thing surely.

 

Posted

strapper did you phone  to find out the problem why they were late say after the  first hour like

Posted
lastnight had a phonecall to say ..its flying courriers here, we,ve got a pickup with you tomorrow, im ringing to ask will you be in tomorrow, i answered well as long as the driver phones me with a few hrs in advanced roughly what time he,ll be calling then thats fine...she answered well thats ok shouldnt be a problem?

quote]

 

In all fairness as you say, see quote, they did as they said they would do. 8.30pm is still tomorrow and they rang an hour and half to say when they would be there mate..... No reference in your pm about them saying what time they would ring, and they honoured your request and phoned two hours before arrival.... Paul not getting at you mate but these couriers do a good job and dont need bad press

Guest strapper
Posted
strapper did you phone  to find out the problem why they were late say after the  first hour like

 

 

no but why should i?...ive been polite to them and always am to courriers.

the point of the thread is that THEY sisnt contact me .

i didnt oder a pickup someone else did.

i just politely agreed to be in under an agreement that they would give me a ring when they would roughly be here, if they said am no prob afternoon no prob...late pm then i would have made arrangements.

 

 

Guest strapper
Posted
lastnight had a phonecall to say ..its flying courriers here, we,ve got a pickup with you tomorrow, im ringing to ask will you be in tomorrow, i answered well as long as the driver phones me with a few hrs in advanced roughly what time he,ll be calling then thats fine...she answered well thats ok shouldnt be a problem?

quote]

 

In all fairness as you say, see quote, they did as they said they would do. 8.30pm is still tomorrow and they rang an hour and half to say when they would be there mate..... No reference in your pm about them saying what time they would ring, and they honoured your request and phoned two hours before arrival.... Paul not getting at you mate but these couriers do a good job and dont need bad press

 

no bob im know ur not getting at me m8, but it was agreed to let me know when roughly they would be here as in am or pm or late pm.

 

 

Posted

 

 

no but why should i?...ive been polite to them and always am to courriers.

the point of the thread is that THEY sisnt contact me .

i didnt oder a pickup someone else did.

i just politely agreed to be in under an agreement that they would give me a ring when they would roughly be here, if they said am no prob afternoon no prob...late pm then i would have made arrangements.

 

 

They said tomorrow..... you should have asked AM, PM,or evening and I a sure you would have been given an answer and a call two hours before

 

 

Guest strapper
Posted
as do all couiers see done it again???? im agreeing we as fanciers need to assit as long as resonable         paul see you never denyed binocs

 

lol chris....to be honest chris whole family been ill and its now with me, i had planned to be in bed by now but things happen , im diabetic and aint feeling the best m8 so them calling tonite was late thing i wanted m8.

 

 

Posted

 

i agree bob but 1 phonecall would make a world of a difference dont you think....if only to be kept in the picture...as you say cant be a bad thing surely.

 

Your 100% correct Strapper. A phone call would keep us in the picture.I asked Flying Couriers last week to collect a bird for me in West Drayton, at their convenience, and to let me know when so I could make arrangements. I was told that they would collect on Wednesday ( today ) and deliver tomorrow. Wayne assured me that they would contact the chap in West Drayton on Tuesday to tell him a time today.I am just off the phone to the guy and his wife waited in all day and has not heard anything from Flying Couriers.This is my first time using this company and to say I am disappointed would be an understatement. A phone call is what was needed to keep everybody sane. >:( >:(

Posted

 

 

no but why should i?...ive been polite to them and always am to couriers.

the point of the thread is that THEY sisnt contact me .

i didnt oder a pickup someone else did.

i just politely agreed to be in under an agreement that they would give me a ring when they would roughly be here, if they said am no prob afternoon no prob...late pm then i would have made arrangements.

 

cant see that mate, if i had things to get on with, the bloke that ordered the  flying  couriers, will be as wise as you  as to when they where coming,  thought you should have ask that  when planing to get pigeons to your pal, or pal keep you up to speed  :-/

Posted

 

lol chris....to be honest chris whole family been ill and its now with me, i had planned to be in bed by now but things happen , im diabetic and aint feeling the best m8 so them calling tonite was late thing i wanted m8.

 

 

I DO sympathise with you Paul my wife is also chronic asthmatic and diabetic so think I am qualified to know how you feel, but really do think you should have chilled a bit before posting bad press against a damn good courier service. No hard feelings mate  ;) ;)

Guest strapper
Posted

 

Your 100% correct Strapper. A phone call would keep us in the picture.I asked Flying Couriers last week to collect a bird for me in West Drayton, at their convenience, and to let me know when so I could make arrangements. I was told that they would collect on Wednesday ( today ) and deliver tomorrow. Wayne assured me that they would contact the chap in West Drayton on Tuesday to tell him a time today.I am just off the phone to the guy and his wife waited in all day and has not heard anything from Flying Couriers.This is my first time using this company and to say I am disappointed would be an understatement. A phone call is what was needed to keep everybody sane. >:( >:(

 

yes m8, thats all i required, i try to be polite with them all and i know their job is a hard one, but in all fairness as we have to give them a little fairness so it should be returned .

 

 

Posted

okay i would like to put thought here tracker makes mistakes flying couiers do you do i do lets now knock it on head leave them both to get on with what they do remmmber they are only two that ever get mentioned on this site strapper you are no diffrent than me you are fed up ill tired so i understand mate i would be spitting flames but we have to assit them in there efforts even if we are annnoyed at time that goes for both of them  sad i have to say that but both small couiers trying hard lets all let um  

Guest strapper
Posted

 

I DO sympathise with you Paul my wife is also chronic asthmatic and diabetic so think I am qualified to know how you feel, but really do think you should have chilled a bit before posting bad press against a damn good courier service. No hard feelings mate  ;) ;)

 

if they dont mind having good reports about their business they only should  fairly have the opposite, ill use them again when ever , i was just airing my dissapointment in todays matter and not meant to be what i feel about any future dealings with them.

 

Posted

 

Your 100% correct Strapper. A phone call would keep us in the picture.I asked Flying Couriers last week to collect a bird for me in West Drayton, at their convenience, and to let me know when so I could make arrangements. I was told that they would collect on Wednesday ( today ) and deliver tomorrow. Wayne assured me that they would contact the chap in West Drayton on Tuesday to tell him a time today.I am just off the phone to the guy and his wife waited in all day and has not heard anything from Flying Couriers.This is my first time using this company and to say I am disappointed would be an understatement. A phone call is what was needed to keep everybody sane. >:( >:(

 

thats two bad ones for you del, who you gonna call now next  ;Dghost busters

Posted

point taken and I agree good with bad, but as always these courier comments enevitably bring the pro's and anti's out of the woodwork and we all know what that leads too

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