Ordered an ets system a few weeks ago.Still not received anything so after eventually getting through to someone(not easy trust me)ive been told ive got to fill in a club loan request form .Why was this not explained to me in the beginning?So rather than have all the hassle of trying to get hold of people to sign forms ive asked for a refund. Seriously peed of just altered my shed for ets and basically due to people not answering there phone and other people not even having a proper email address ive been put of getting an ets. I Know it sounds stupid but trying for near on two weeks to get phone answered in the end missus did it by email while i was at work then just get passed over to another rep by email has put me of maybe i will look at another system at blackpool. Sorry for rant just needed to let a bit of steam of