gemma not asking you to please everyone, but you seem to like to play boss and worst has gone on, it was a thread about xyz couriers but was highjacked by a qrs courier to promote himself, then should he not have been asked to refrain from posting, oh yes he was and banned no. just left to post as he wanted to.
i dont envy your job onhere, but if your not up to doing it maybe someone who is should, its not a judgement on you personally, just you only know if you can do it or not. i think your actually better at it than richard, at least you got the balls to explain and give your mind to a debate and answer questions when asked..
i like you , you seem fair and thats a good thing, but maybe a rethink on reporting policy ? i dont know you tell me ....