Dear mr Davey B,
I thankyou very much for reveiwing my case of claiming back nothing for my lump of nothing, I was very dissapionted at first that you were not going to do anything about nothing, but so glad you've seen sense I hope it wasn't the fact that I am a member of the dan clan that swayed your decision, as I would like to think that your customer care was the same to everyone and not just the chosen few.
I would also like to thank you for our goodwill gesture of keeping our lump of nothing, and because of this I will reconsider ordering nothing from you in the future.
with kind regards
Chickadee.