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A good pluck ....besides the strings eh!


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A musician  named Dave Carroll recently had difficulty with United Airlines.   United apparently damaged his treasured Taylor guitar  ($3500) during a flight.  Dave spent over 9 months trying to get  United to pay for damages caused by baggage handlers to his custom Taylor  guitar.  During his final exchange with the United Customer Relations  Manager, he stated that he was left with no choice other than to create a  music video for youtube exposing their lack of cooperation.  The Manager  responded : "Good luck with that one, pal".  

  

  So he posted a retaliatory video on  youtube.  The video has since received over 5.5 million  hits.  United Airlines contacted the musician and attempted  settlement in exchange for pulling the video. Naturally his response was:  "Good luck with that one, pal".

  

Taylor Guitars sent  the musician 2 new custom guitars in appreciation for the product recognition  from the video that has led to a sharp increase in  orders.

  

Here's the video  ....

 

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