GROVEHOMER Posted June 16, 2006 Report Posted June 16, 2006 I PLACED AN ORDER WITH B&R NEARLY 4 WEEKS AGO AND HAVE'NT RECIEVED A SAUSAGE ALTHOUGH THEY TOOK PAYMENT ONLY A DAY AFTER RECIEVING MY ORDER! APPARENTLY ONE ITEM WAS OUT OF STOCK BUT NOBODY CONTACTED ME (THEY HAVE 2 PHONE No's AND AN E-MAIL ADRESS) THEY'VE BEEN SLOW IN THE PAST BUT THIS IS RIDICULOUS! TOLD THEM TO KEEP THEIR STUFF AND REFUND ME. I'M VOTING WITH MY FEET AND WILL BE USING SOMEONE ELSE IN FUTURE. ??)
Guest Posted June 16, 2006 Report Posted June 16, 2006 Suggest you use P. J. Lofts, they are just down the road from me, plus the fact the are cheaper than B & R Frank Tasker
GROVEHOMER Posted June 16, 2006 Author Report Posted June 16, 2006 THANKS FRANK, I MIGHT TRY THEM IN FUTURE. THEIR CUSTOMER CARE HAS GOT TO BE BETTER THAN B&R.
Guest TAMMY_1 Posted June 16, 2006 Report Posted June 16, 2006 I USE PJ LOFTS QUITE A LOT AND THEIR SERVICE IS EXCELLENT AND DELIVERY IS NEARLY ALLWAYS THE NEXT DAY
Guest CS Posted June 17, 2006 Report Posted June 17, 2006 P.J. Lofts sell a full range of products and corn. We accept cheques, postal orders and all major credit cards. Opening hours: 9am - 5pm Monday - Thursday. 9am - 2pm Friday & Sunday. CLOSED SATURDAY DUE TO RACING. (If not open, please ring). New Lyn, Fenbank, Friskney, Boston, Lincs, PE22 8PS Tel/Fax: (01754) 820027
paul l Posted June 17, 2006 Report Posted June 17, 2006 has anyone got pj lofts web site with products that they sell many thanks paul l new to sport hopping to start soon ta
GREENGRASS Posted June 17, 2006 Report Posted June 17, 2006 hi paul it is www.pjlofts.com and paul and jane are really good to deal with
Guest NUMA Posted June 17, 2006 Report Posted June 17, 2006 i've had the same problem with B&R, i waited nearly 4 weeks for a delivery but the payment was taken the next day,i did cancel and went elsewhere.I'd never give them an order again!!!
ribble Posted June 17, 2006 Report Posted June 17, 2006 I PLACED AN ORDER WITH B&R NEARLY 4 WEEKS AGO AND HAVE'NT RECIEVED A SAUSAGE ALTHOUGH THEY TOOK PAYMENT ONLY A DAY AFTER RECIEVING MY ORDER! APPARENTLY ONE ITEM WAS OUT OF STOCK BUT NOBODY CONTACTED ME (THEY HAVE 2 PHONE No's AND AN E-MAIL ADRESS) THEY'VE BEEN SLOW IN THE PAST BUT THIS IS RIDICULOUS! TOLD THEM TO KEEP THEIR STUFF AND REFUND ME. I'M VOTING WITH MY FEET AND WILL BE USING SOMEONE ELSE IN FUTURE. ??) what you doing ordering sausages???is this some new wonder product????????????
GROVEHOMER Posted June 18, 2006 Author Report Posted June 18, 2006 GOOD FOR YOU NUMA, IF WE HAVE PROBLEMS LIKE THIS, CANCELLING ORDERS WILL HOPEFULLY SEND OUT THE RIGHT KIND OF MESSAGE. RIBBLE, SAUSAGES WERE A BIT OF SECRET, BEEF NOT PORK (BUT DEFINATELY NO CHIPS!) ;D ;D ;D
Guest Posted June 18, 2006 Report Posted June 18, 2006 We were in Scarborough and decided to stock up at B&R, the service there was just as bad as online, not much stock and staff who did not seem to care. They seem to have gone more into the dog/cat etc stock very little pigeon products on show.
GROVEHOMER Posted June 18, 2006 Author Report Posted June 18, 2006 When I cancelled, the guy on the other end of the phone wasn't at all bothered, no apology, nothing at all to suggest they gave a hoot. Maybe they're quite happy to lose the pigeon trade, well they've lost me!
GREENGRASS Posted June 29, 2006 Report Posted June 29, 2006 Well customer service does not get any better than this, I ordered some multivits and other bits and pieces from PJ LOFTS yesterday morning and they arrived in the post this morning.
paul l Posted June 29, 2006 Report Posted June 29, 2006 they sound good and the other place ar not doing themselfs any favoures ar they
GROVEHOMER Posted July 9, 2006 Author Report Posted July 9, 2006 Just for the record, after mutually agreeing a refund it still took them TWO WEEKS to refund me! Be warned, this could happen to you.
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