Thanks you to Pigeon Basics for allowing this post to continue, I would be happy to reciprocate should you need any messages relaying to your members in the future. The site was hacked but we are unsure of its source, it has been deep cleaned and is now reporting back as virus free following the exploit blackhole virus, however I will check with the server regarding the cloud issue, thank you. Meridklt I don't have any record of you being banned from Pigeon Chat and also have no knowledge of any emails requesting an account re-activation, I personally answer all emails and would be happy to look into this for you if you would like to email me at jeanette@oasislofts.freeserve.co.uk Thanks again Basics for your assistance, it is appreciated.