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Posted

hi all

my computer has stopped working and comes up with a blue screen and it says fatal error i have had to take it to a computer shop to get fixed gutted £65.00 it needs to be wiped clean so all the data i had on it will be lost

has any one else had this happen to them and what reason was give

the lad said it my have been do by an update from microsoft that has caused it to crash  :o :'(

 

Posted

Going through the same problem. Computer only 6 months old and I have had them suggest, anything from music, to downloading pictures from my phone as an excuss. True is computers are meant to do all this, or are they not.

 

Now they have sent me a new hard drive, and told me to change it myself.

 

Whatever happen to customer service or care.

 

Crazy world we live in now.

 

Cheers

 

Rab Smith (Victor Meldrew)

Posted

it was only 10 months old but you are at the mercy of the computer gecks

the lad went on a computer forum and there was lots of posts about the same prob so look out for them updates

Posted

Ok reboot the computer and when its starting up tap f8 you will get a screen up asking to boot in various states pick safe mode and if it starts it will load into windows and ask if you would like to reset to an earlier date follow the onscreen instructions reboot to an earlier date and if it works all ya data will still be on there.

Blue screen of death is usually due to hardware incompatability after an update or new hardware being installed(or failing).

Posted
Always make a reboot disc and run regular backups so you don't lose everything.

 

Phil

 

phil can you give me some info on how i do a reboot disk for future

XP

i dont have a disk

 

Posted

Before you blow everthing away, try booting off your XP cd. It will say its loading a lot of files but dont worry about this. It thinks it is going to do a new install. Follow the instructions as though you are doing a full rebuild. Hopefully you will get a message like "found another version of windows at C:\WINDOWS\SYSTEM32" can't remeber the exact wording,b but if it finds this you should get the chance to repair. I think it just says "do you want to repair this version press R" Again cant remeber exact wording, but it reinstalls the esential files and also leaves your data intact. Well worth a try.

Posted

ive got a laptop toshiba it was repaired about six months ago as i couldnt get on to aol.now when i close down it closes everything down but when it comes to start click start then turn off computer,then close down it just wont close down,ive got to put it on stand by then i close the lid,when i want to go back on the computer ive got to open the lid,the start button is still on blue,but then ive to turn it off then press start again and away it goes.anybody understand what i mean and has anyone got an idea whats wrong or are you baffled the same as me.

                                                                billy

Posted
Before you blow everthing away, try booting off your XP cd. It will say its loading a lot of files but dont worry about this. It thinks it is going to do a new install. Follow the instructions as though you are doing a full rebuild. Hopefully you will get a message like "found another version of windows at C:\WINDOWS\SYSTEM32" can't remeber the exact wording,b but if it finds this you should get the chance to repair. I think it just says "do you want to repair this version press R" Again cant remeber exact wording, but it reinstalls the esential files and also leaves your data intact. Well worth a try.

 

 

you should have got a installation cd with your computer,if it crashes just put the cd into your drive and follow what it says,but yes microsoft will crash your computer bud,happened to me twice,ive turned my updates to off now and its run great since.

 

LES

 

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