You have not replied to our P.M. confirming who you are so the only customer we have had and couldnt do the job we explained that we could'nt do the job over the phone and we asked the customer if it was ok to contact another courier to do this for us. We told this customer the name of the courier we were going to contact and there contact details. The customer was happy for us to do this. I know now that the customer had left the wrong number to contact him not only with us but also with the person he/she the bird was being collected from. Unfortunatly the other courier involved could not pick the bird up as they only had a address but could not contact the customer as it was the wrong phone number. All we can do is apologise at our end we did our best by getting another courier to collect and deliver your birds.
Regards
Flyin Couriers.